Portfolio Director (Property and Asset Management) at JLL · Makati

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Ideal Experience

• College graduate preferably a licensed mechanical/electrical engineer or property management
• With at least 6-8 years work experience in real estate industry and property management. With more than 3-5 years’ experience handling multiple accounts (offices, residential etc)
• Sound interpersonal skills to manage diverse range of client representatives, internal colleagues and external stakeholders
• Demonstrated ability to manage multiple accounts and complex operational matters including strategic resolutions in resolving concerns/conflict in managed properties
• With in-depth understanding of Account Management, Basic Occupational Safety and Health, DENR regulations including other statutory and regulatory compliance

Critical Competencies for Success

• Deep Familiarity with Property Management Operations
• Technically capable in leading Property Managers to develop a Management Plan
• Sound Technical and Leadership Skills
• Work Order Management – can simplify complex situations/problems into workable segments and can prepare action plans and recommendations based on clearly identified deliverables
• Proficient in MS Office (Word, Outlook, Excel & PowerPoint) and AutoCAD
• Fluent in English & Filipino (Spoken & Written)

Other Personal Characteristics

• Well-groomed & mannered and projects professionalism
• With good interpersonal skills
• Demonstrates integrity
• Self-motivated; confident & energetic
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• Strong communicator – good presentation skills & possesses strong verbal & written communication skills (English & local language); also an active listener

ROLE AND RESPONSIBILITIES

OVERALL ROLE

Oversee day to day property management operations over a cluster of accounts and provide general/strategic directions to account leads supervising property operation activities

KEY RESPONSIBILITIES

• Lead and manage a pool of property managers to strictly deliver our property management deliverables in PMA.
• Ensure delivery of account management plan across the cluster and portfolio handled
• Serves as the overall Customer Relationship Manager (principal and tenant) and provide resolution in a timely manner
• Review the development of the building operational plan and annual budget
• Provide regular operation reports to the management company and necessary recommendation for improvement(s)
• Ensure delivery and submission of regular weekly, monthly, quarterly and annual management reports covering building operations
• Appraise, train and supervise Property Managers and equivalent site leads on a regular basis
• Attend regular principal meetings and record highlights of the discussions accordingly
• Hold regular meetings with Property Managers to assure effective and smooth staff communications and designation of works
• Review read out, presentation material and any relevant recommendation memo’s prior to endorsement to principal client
• Assure that all staff members comply with company and building policies and procedures
• Implement JLL standards and improvements throughout the building
• Work with Property Managers and provide necessary recommendations to client’s representative regarding operational and key staffing changes
• Discipline staff where necessary within JLL Code of Conduct and the Labor Code
• Handle operational creativity and synergy assignments of the business line
• Perform other related duties as assigned by Management

Location:

On-site –Makati, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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