New Studio Launch Manager at JETSET Pilates in Miami, FL

About JETSET Pilates Franchising At JETSET Pilates Franchising, we are scaling a premium, data-driven franchise platform in the boutique fitness space, built around Modern Pilates studios and a rapidly expanding national footprint. Our business model combines brand-led growth with disciplined financial management, supporting franchise partners through rigorous site economics, unit-level performance analytics, and systemwide forecasting to drive sustainable expansion. We operate in a high-growth, entrepreneurial environment where financial insight directly informs strategic decisions across development pacing, capital allocation, pricing, and margin optimization. The Financial Analyst will play a critical role in transforming operational and financial data into actionable intelligence that guides leadership, supports franchisee success, and underpins our next phase of growth.   New Studio Openings Launch Manager Overview   Reports to:  Sr. Director, New Studio Openings    We are currently seeking a dynamic and talented New Studio Openings Launch Manager (NSO-LM) to join our Franchise Support team. In this role, you will be instrumental in supporting the successful launch of new franchise studios by providing on-site leadership during their first week of operation. Your presence and expertise will give franchise owners and their teams the confidence, tools, and coaching they need to deliver an exceptional client experience and operate independently. This role requires frequent travel (85%) and the ability to thrive in fast-paced, high-energy environments. When not traveling, the NSO-LM Manager plays a vital role in providing administrative support for the New Studio Openings (NSO) department,  documents and shares lessons learned to continuously optimize future launches, and reports feedback about the studio to internal teams.



1. On-Site Launch Support

Provide hands-on support in-studio during the first few days of a new franchise opening.

Guide teams through opening and closing procedures in real time.

Shadow and coach Studio Leads on client greetings, check-ins, and membership sales conversations.

Observe instructors and provide feedback to ensure brand standards are met.

Troubleshoot operational or technical issues as they arise.

Train teams on systems, technology, and troubleshooting A/V

Model best practices for delivering a world-class member experience.

Train owners and GM on how to manage the day-to-day operationsBuild rapport easily and work seamlessly with owners, general managers, instructors, and front desk staff alike.

Ensure the Franchise Owner/General Manager and Studio Lead teams are confident and prepared to operate independently by the end of the visit.

2. Coaching & Team Development

Act as a mentor and trainer for franchise owners, General Managers, and frontline staff.

Provide in-the-moment feedback, encouragement, and reinforcement of training.

Answer questions and build team confidence during their first client interactions.

Conduct a formal debrief at the end of the onsite visit with key strengths and areas of opportunity.

Visit open studios and provide support and feedback as needed

3. Brand Representation

You’ll be the guardian of the vibe—making sure the studio always has that sparkle and feels like the coolest place to be

High stamina and resilience; able to thrive during long, fast-paced opening days while keeping energy and morale high

Serve as the on-site representative of JETSET Pilates, ensuring brand culture and standards are upheld

Transition ownership of the studio to the franchisee and General Manager with a clear action plan for ongoing success

4. Travel Requirements & Work Environment

Willingness to travel up to 85% of the time to new franchise markets (JETSET provides company-paid travel)

Willingness to be at Studios for early morning and late evening classes

Must be located in the Dallas area & able to work on-site at the Regional Training & Support Center in Dallas between periods of travel

5. Administrative Tasks

Document observations and provide a post-visit opening report to studio leadership and for internal teams

Complete construction close-out videos and escalate any outstanding issues

Coordinate on-site schedules to ensure studio staff are in attendance for training session(s)

While not on-site with studios, provide administrative support for the NSO department by setting up systems and platforms, maintaining project management tools, managing shared onboarding email inbox and other duties as assigned

Required Skills and Experience

3+ years of experience in boutique fitness, hospitality, or retail operations with a proven track record of driving sales performance and membership growth

Significant experience with Mindbody (booking & POS software) and AXLE

Strong background in local marketing activations, community engagement guidance, and social media promotion to build brand presence and client pipeline during the first week of operations

Demonstrated ability to coach teams on sales conversations, lead conversion, and retention strategies

Passion for fitness, wellness, and the JETSET brand.

Eye for Detail & Presentation – ensures the studio environment is always clean, organized, and visually aligned with the brand

Hospitality Mindset – naturally makes clients feel welcome, comfortable, and valued the moment they walk in

Creative Brand Curator – adds little touches that elevate the vibe and energy of the studio

Event & Atmosphere Management – ability to set the tone through lighting, music, scent, and presentation

Leadership in Vibe – inspires the team to buy into maintaining the “cool factor” every day.

Strong ability to communicate effectively, energize and motivate teams, and adapt quickly to team dynamic

Client Experience Obsessed – ensures every client leaves feeling like they’ve been part of something special