Line & Ramp Services Agent at Jet Aviation in Houston, TX

Summary: Jet Aviation is a leading provider of aviation services with a commitment to delivering exceptional flight experiences. They are seeking a Line & Ramp Services Agent to support aircraft, crews, and passengers with safety and precision in a dynamic airport operations environment. The role involves ensuring smooth operations, delivering excellent customer service, and maintaining safety and quality standards. Responsibilities: - Safely handling aircraft ground operations, including fueling, towing, marshalling, and ground support equipment - Delivering excellent customer service by assisting passengers and crews with luggage, transportation, and amenities - Maintaining facilities, equipment, and supplies to the highest standards of safety, quality, and cleanliness - Supporting a strong safety-first culture by following procedures and promptly reporting hazards or issues Required Qualifications: - A High School Diploma, GED, or equivalent education - A valid driver's license and a strong sense of responsibility - Basic English communication skills (B1 level or above) - A courteous, respectful attitude and a reliable work ethic - Willingness to work flexible hours — rain or shine - Must be able to handle the demands of an active, on-the-move role - A strong eye for quality and a natural focus on customer service - The ability to stay cool, calm, and collected under pressure - Someone who takes pride in doing things right, enjoys working outdoors Preferred Qualifications: - Preferably at least one year of mechanical experience - Direct line and ramp experience preferred, but not required Required Skills: Aircraft Ground Operations, Fueling, Towing, Marshalling, Ground Support Equipment Operation, Mechanical Experience Benefits: Base hourly pay + overtime paid over 40 hours in one week, Holiday pay + paid time off (including 3 floating holidays), 401(k) benefits $1 for $1 match up to 6%, General Dynamics Employee Discounts, Multiple Medical, Dental & Vision insurance options for employee only or employee + additional family members, Paid sick time, Employee Assistance Program, Wellness Programs, Health Awards, Annual Merit Increase opportunity, Annual bonus potential up to 5%, Tuition Reimbursement for approved CE pursuits, Health, dental & vision insurance, Matching 401(k), Health savings and flexible spending accounts, Short-term and long-term disability, Life insurance, Employee assistance programs, Health and wellness awards, Generous paid time off, Tuition reimbursement, Employee discounts