Assistant Manager Student Administration at James Cook… · SG

James Cook University Singapore is seeking an energetic and passionate Assistant Manager, Student Administration to support the delivery of efficient, student-focused and compliant administrative services throughout the student journey.

Working closely with the Manager, Student Administration and colleagues across the University, you will take ownership of operational matters, guide colleagues, resolve issues and identify opportunities to improve processes. You will have the opportunity to contribute ideas, take initiative and make a meaningful impact on both the student experience and the team's effectiveness.

If you are someone who brings positive energy to work, takes pride in getting things right and is ambitious to grow professionally while making a difference, we would love to hear from you.

The successful incumbent will coordinate student contracts, Student’s Pass applications, enrolments and records management, resolve operational issues and improve processes to support smooth student progression, safeguard confidential information and meet regulatory and University requirements.

Key Responsibilities

• Support the student journey by managing contracts, enrolment matters and student records.
• Keep students on track through timely Student Pass registrations, renewals and cancellations.
• Make things happen by coordinating across teams and resolving administrative challenges.
• Empower your colleagues by sharing knowledge and supporting daily operations.
• Uphold quality and compliance through accurate work and sound judgement.
• Drive positive change by improving processes and enhancing the student experience.

Requirements

• Bachelor's degree in Business Administration, Education, Management, Student Services, Public Administration, or a related discipline.
• Minimum 4 years relevant experience in higher education or student administration.
• Proactive, organised and detail oriented.
• Excellent communication and problem-solving skills, with a confident and collaborative approach to work.
• Be comfortable using IT systems and managing data accurately.
• Collaborate effectively with colleagues and help keep priorities on track when managing competing deadlines.
• Embrace change, contribute innovative ideas, and continuously seek more effective ways of working.

Closing date: 2 December 2026

We thank you for your interest and regret we are only able to notify shortlisted candidates.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University