Jacksonhealthcare
Senior Product Owner
Entry LevelOn-siteFull-time
Location
Nashville, TN
Salary
Not listed
Experience
5+ years
Posted
1 day ago
Job Description
Senior Product Owner
Location: Nashville-Tennessee
Overview
Kimedics, LLC is one of LocumTenens.com families of companies. Kimedics is building workforce solutions for healthcare staffing to help operations teams and clinicians spend less time on administrative tasks and more time on patient care. With the growing clinician shortage, medical groups have to rely on collaboration with their clinician networks and staffing partner organizations to fill their schedule efficiently - and without the right tool this can get incredibly complicated and expensive fast. We help them organize and optimize their practice staffing and scheduling operations! We have built a full-stack end-to-end solution consisting of roster management, credentialing and document task templates, scheduling apps, pay calculation automation and analytics dashboards that empower healthcare organizations to optimize their schedule and rosters for the best fit and cost optimized schedule.
We are a Jackson Healthcare company and we are now the third largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.
The Senior Product Owner leads the definition and delivery of product solutions by eliciting business requirements, defining user stories, and providing ongoing clarification necessary to support development teams with estimates, sequencing, and execution. This role ensures that maximum business value is consistently reflected in a well-maintained backlog that reflects prioritization based on the key business drivers. The Senior Product Owner collaborates with stakeholders and external customers to gather and refine requirements, deconstructs them into actionable components and ensures alignment. This position serves as a subject matter expert and informal mentor to other product owners.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Stakeholder Communication & Collaboration – 50%
Serves as the liaison between business units and the technology team
Take complex business requirements from stakeholders and create detailed diagrams and documentation regarding business needs
Fully documents the business needs from both a technical standpoint and a business standpoint
Successfully drives the elaboration and construction phases of the product lifecycle in an Agile environment
Owns backlog and prioritizes stories for sprints to support projects and product road maps
Scopes, plans, and drives working sessions and weekly checkpoints with advisory support staff, and downstream teams
Works with technical contacts at both client companies as well as with technology partners to capture complex requirements regarding API integrations
Collaborates with cross-functional teams providing input and clarifications on designs for new features (UI designers, solution architecture, development, testing)
Builds and maintains effective working relationships across departments
Identifies opportunities to enhance or improve processes or products
Fully document the business needs from both a technical standpoint and a business standpoint
Works with architects to design solution for integrations, based on customer needs
Create technical tickets with detailed API requirements for software engineers
Collaborate with technical architects to create engineering designs for new features
Work with customer technical contacts to present solution, facilitate testing, and to ensure customer success
Project Management – 30%
Leads the delivery of strategic technology solutions to support the digitization of internal business processes and external customer facing digital solutions
Oversees the creation of technical tickets by ensuring that detailed requirements are documented for each project and linked to business requirements, along with collecting all necessary documentation for development needs
Defines and validates technical acceptance criteria for complex work tickets
Ensures robust documentation of technical details are documented for each project and linked to business requirements
Leads the development of workflows, gap analysis, data mapping, and business process design to support scalable enterprise solutions
Conducts strategic gap analysis from current to target state business architecture (in case of existing solutions) and manages technical roadmap for the product team
Develops and maintains comprehensive product specification documentation to support training, production support, and knowledge transfer
Leads the collaboration with cross-functional teams to design, implement, and test solutions
User Acceptance Testing (UAT) & Approval – 20%
Conducts UAT and leads sprint demos to ensure that the final product meets the “definition of done”
Works with the Architect(s) to identify non-functional requirements such as infrastructure needs
Triages and prioritizes production defects
SECONDARY FUNCTIONS (IF APPLICABLE)
Supports the development of training content
May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
Communicates with external vendors and service providers as needed
QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
Bachelor's degree in Business Administration, Computer Science, Information Technology or related field
5+ years of experience immersed in the full product lifecycle in an Agile environment
Agile related certification desired, preferably SAFe
Previous Agile software development experience
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to adhere to and exhibit the Company Values at all times
Proficient knowledge of Microsoft Excel, Visio, and PowerPoint skills
Proficient knowledge of JIRA, Confluence, or similar tools
Proficient knowledge of Salesforce or relative CRM
Proficient knowledge of document management systems
Working knowledge of Microsoft Word, Outlook, and Teams
Strong project management, planning, and organizational skills
Ability to lead workshops with medium-large groups of diverse participants in-person and virtually
Strong analytical, critical thinking, and creative complex-problem-solving skills
Familiarity with Agile methodologies
Strong customer service mindset
Strong attention to detail
Ability to build relationships at all levels
Strong organizational and time management skills
Ability to work independently and collaboratively
Strong communication skills - both oral and written
Ability to effectively manage multiple competing priorities in a fast-paced environment
Ability to work with sensitive information and maintain confidentiality
KEY COMPETENCIES REQUIRED
Communicates Effectively
Customer Focus & Teamwork
Decision Making
Develops Self
Innovative
Quality & Results-Oriented
Resourceful & Tenacious
Technical Skills
PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS
Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
Speaking, reading, writing, ability to use a telephone and computer
Ability to exert up to 10 lbs. of force occasionally
Ability to interpret various instructions
Ability to deal with a variety of variables under only limited standardization
What is in it for you
Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Disclosures
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.