Entry Level Tax Preparer at Jackson… · Harrisburg

Summary: Jackson Hewitt Tax Service Inc. is an innovator in the tax industry, providing full-service individual tax preparation. The Seasonal Entry Level Tax Preparer is responsible for guiding clients through tax processes, preparing accurate tax forms, and offering support during IRS audits. Responsibilities: - Conduct face-to-face tax interviews with clients - Prepare complete and accurate tax returns - Generate business growth, increase client retention, and offer additional products and services - Provide clients with IRS audit support - Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations - Collection and processing of clients’ payments while ensuring timely deposits - Marketing and business generation efforts - Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion - Answer client calls via our national call center routing system - Answer questions and provide future tax planning to clients - Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution - Support office priorities through teamwork and collaboration Required Qualifications: - Passion for providing extraordinary customer service - Excellent communication and interpersonal skills - Experience working in a fast-paced environment - Basic knowledge of computer functions and math - Sales and/or marketing experience - PTIN Certification: Yes Preferred Qualifications: - Experience in accounting, finance, retail, bookkeeping, or tax preferred - Bachelor's degree in Accounting or related field a plus! Required Skills: PTIN Certification, Tax Preparation, IRS Audit Support, E-filing, Multistate Tax Forms, Tax Planning, Accounting, Finance, Bookkeeping, Sales, Marketing, Computer Literacy, Mathematics Benefits: Employee discounts, Flexible schedule, Training & development, Flexible Schedules Available: Day shift, Flexible Schedules Available: Night shift, Flexible Schedules Available: Weekends, Flexible Schedules Available: Weekdays, Flexible Schedules Available: Full-time or Part-time, Free tax training, Continuing education for tax preparers across the country, Flexible scheduling, Various rewards