Seasonal Call Center… at Jackson Hewitt · Mishawaka

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Benefits:

• Paid On-the-Job Training
• Free Tax Preparation
• Flexible schedule

Jackson Hewitt is one of the largest tax preparation companies in the country, helping hardworking Americans get their best refund for over 40 years. Our locally owned offices prepare over 5,000 returns each year across Michiana and recently earned a National Jackson Hewitt award for new client growth. Our team runs on five values: Ownership, Learning, Community, Fairness, and Teamwork.

You'll be the friendly voice of our offices during tax season. Working alongside our Call Center Manager, you'll help handle call Volume so every client gets a quick, helpful answer. As call volume fluctuates, you'll also greet and assist clients at our main office when you're not on the phones.

What You'll Do -Answer inbound calls, schedule appointments, and answer general client questions -Make outbound call to past clients to welcome them back and book appointments -Give clients updates and route questions to the right person -Greet walk-in clients, check them in, and keep the front desk running smoothly

Schedule: Flexible hours set with your manager. Coverage is needed: Monday-Friday 9 a.m.-7 p.m. Saturday 11 a.m.-6 p.m. Sunday 1-6 p.m.

What we are looking for: -18 years or older -Solid computer and typing skills (required) -Clear, friendly phone manner and a client-first attitude -Call center or customer service experience preferred, not required -Bilingual English/Spanish preferred -No tax knowledge needed. We'll train you!

Compensation: $12.00 - $15.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.