Jackson County Housing Authority→
Housing Choice Voucher Specialist II at Jackson… · Murphysbo…
Skills
Job Description
HCV Specialist II (Part-Time) Job Description
Position Overview
The role of the HCV Specialist is recognized to have key responsibilities which include ensuring that assisted properties are in full compliance with all regulatory and company policies. This role serves multi-purposes to inspect units timely as required, processes applications and maintains the waitlist, and completes a caseload of interims, recertifications, and annual reexaminations.
This position is responsible for knowing local, state, and federal laws and regulations relevant to market and affordable multifamily housing, including Low Income Housing, Section 8 Housing Choice Voucher, Rental Assistance Demonstration (RAD), Project Based Vouchers (PBV), and other programs as well as Fair Housing and Affirmative Fair Housing Marketing laws, as required to evaluate projects and provide assistance to ensure properties are compliant.
Must be able to read, interpret, communicate, implement, and enforce rules and regulations of the HCV and RAD programs as they relate to inspections and case files.
Work assignments are performed in accordance with established procedures with unusual situations being referred to others for guidance. The duties listed below illustrate the various types of work performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.
Major Duties and Responsibilities Intake (50%)
Serves as initial contact for applicants.
Provides basic information regarding housing assistance programs, eligibility requirements, and availability and general procedures to applicants and explains various program and income requirements, income verification and waiting list procedures, etc.
Maintain and monitor program waiting lists by following up with prospective residents to accurately reflect priority and other changes and to remove or purge applicants as necessary.
Ensures that the tenant selection process abides by guidelines and regulations governing all units.
Enter preliminary and basic information on applicants in order to maintain an appropriate waiting list and tracking of pending applications in software; Completes pre-certification for HCV recipients.
Prepares initial applicant files following established procedures.
Performs preliminary and final processing of applications. Determines initial eligibility based on information provided in the application.
Facilitates lease-up activities of all sites as required in compliance with Fair Housing / Marketing laws; Follows leasing process to achieve occupancy goals.
Reviews and approves all move-in files for accuracy and compliance with gross rent, utility allowances, income limitations, and all other regulatory requirements, partnership agreements, and public program requirements.
Issues Housing Choice Vouchers.
Monitors, tracks, and manage Housing Choice Voucher participants’ relocations within Jackson County and relocations out of the county. Ensures that all portability documentation, billing, and follow-through are accurately and thoroughly completed.
Assembles permanent client files and maintains and updates applicant files.
Collects, summarizes, and distributes income limits and maximum rent limits.
Case Management (25%)
Accurately and thoroughly completes the HUD form 50058 during interim recertifications, and annual recertifications. Reviews and approves all HCV participant files for accuracy and compliance with gross rent, utility allowances, income limitations, and all other regulatory requirements, partnership agreements, and applicable program requirements.
Ensures that the signed HAP contract and lease are completed and in the file.
Communicates with participants to determine actions needed by JCHA, including requests for verification documents, to ensure accurate household composition, rent, and HAP.
Regularly reviews EIV reports and other reports for assigned caseload.
Updates records in the participants’ files as required; Ensures files are maintained accurately and thoroughly.
Inspector (25%)
Conducts inspections as required. Ensures all inspections are conducted within the HUD time limits and in accordance with HUD form 52580 (either paper or electronic).
Coordinate all notifications regarding inspections. This includes scheduling with landlord and participants and notifying landlord and tenants of any deficiencies.
Conduct follow-up and special inspections as needed. Determine if the landlord HAP should be abated because of continued deficiencies. Notify HCV supervisor of the abatement requirements.
Makes determination, negotiates, and determines rent reasonableness in compliance with HUD policies and agency procedures.
Investigates complaints (i.e., abandoned homes, conditions that are alleged to constitute a menace to health or welfare by the unlawful accumulation of debris, rubbish, trash or a dense growth of trees, vines and underbrush, evidence of rodents, etc.) on the assisted property and unassisted property near the assisted property that could result in a health and safety issue.
Educates program participants, landlords, appropriate agencies, and the general public entities concerning NSPIRE and client-specific regulations, policies, and procedures.
General Duties
Answer phone calls from residents, applicants, and HCV recipients.
Investigates program fraud, and reports suspected fraudulent activity to the HCV supervisor.
Assists with and covers front desk duties when necessary. Greets callers and visitors by phone or in person, takes messages, responds to inquiries, problems, and/or complaints by clients, referring to the appropriate staff member as required. Makes photocopies for applicants and clients and may assist them in completing basic forms.
Notifies department Supervisor in a timely manner of any problems and recommends appropriate actions.
Coordinates activities with all other departments in a collaborative team environment.
Coordinates / participate in working groups and committees when requested.
Identifies trends in non-compliance and recommends corrective action through changes in policies, procedures, and training.
Verifies compliance with rules and regulations of various funding sources, Fair Housing standards, and JCHA policies.
Reads and responds to emails, Teams’ messages and phone calls during regular business hours.
Other duties that may be assigned from time to time.
Working Conditions/Physical Requirement (with or without reasonable accommodation)
- There are a number of deadlines associated with this position, which may cause significant stress.
- Must be able to remain in a stationary position for prolonged periods of time.
- Occasionally move about inside the office to access file cabinets and office machinery.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Frequently communicates with third parties, applicants, tenants, participants, and co-workers regarding files. Must be able to exchange accurate information.
- May be required to climb stairs, stoop, bend, kneel, crouch, or crawl in order to complete inspections at various housing rentals.
- Must be able to determine if a housing rental passes inspection, mainly through visual means.
Education/Specific Requirements
- High School diploma or equivalent.
- One (1) year of experience working as a housing inspector, code inspector, property manager or similar preferred.
- One (1) years of experience working directly in affordable housing or one (1) years of experience in an administrative role preferred.
- Occupancy Specialist/Site Compliance Specialist or related Certification from an accredited institute preferred or ability to obtain such credentials within one (1) year of hire.
- Certified NSPIRE or related certification from an accredited institute; preferred or ability to obtain such credentials within one (1) year of hire.
- Experience with affordable housing or assisted housing programs and demonstrated skills in LIPH, HCV, PBV, and RAD compliance, preferred.
- Continuously hold an Illinois Driver’s License with an insurable driving record or ability to obtain one (1) within thirty (30) days of hire.
- JCHA is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for drugs and alcohol when criteria are met as outlined in the JCHA’s policies.
- Ability to pass a post-employment offer physical exam.
- Ability to pass applicable post-employment offer background checks.
Job Status and Classification
- Part-Time
- Monday to Friday afternoons, up to 20-25 hours per week
- $18.00/hr
- Not Benefits Eligible
- Hourly, non-exempt