Técnico(a) de Soporte Sr. (ICT)

Location: Guadalajara

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Provides input for colleague’s performance appraisals
· Assists Test Engineers when commissioning new test equipment.
· Provides technical assistance to other technicians on the same shift.
· Provides line support to manufacturing for all test processes.
· Ensures “machine down” calls are responded to in a timely manner.
· Liaises with manufacturing to determine repair priorities.
· Ensures adequate spares are available for all allocated equipment.
· Ensures Preventative Maintenance is carried out at specified intervals on all allocated equipment.
· Liaises with manufacturing to ensure Preventative Maintenance does not impact production schedule.
· Escalates to Test Engineers any unresolved/ongoing issues.
· Instructs operators on safe/effective use of test equipment.
· Provides daily report of all line issues.
· Provides weekly/quarterly downtime reports for allocated equipment.
· Sources spares from the most cost effective supplier.
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

· Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
· Ability to define problems, collect data, establish facts, and draw valid conclusions.
· Ability to operate a personal computer including using a Windows based operating system and related software.
· Advanced PC skills, including training and knowledge of Jabil’s software packages.
· Ability to write simple correspondence. Read and understand visual aid.
· Ability to apply common sense understanding to carry out simple one- or two-step instructions.
· Ability to deal with standardized situations with only occasional or no variables.
· Ability to read and comprehend simple instructions, short correspondence, and memos.
· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
· Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Actitud de servicio

Gusto por el trabajo

Ganas de crecer y desarrollarse

Facilidad para trabajar en equipos disciplinarios

Disponibilidad de realizar tiempo extra

Disponibilidad de turno

Carrera en Electrónica/Mecatrónica/Desarrollo de SW o afín

Experiencia en manejo, soporte y mantenimiento de equipos HP3070

Conocimientos en sistema operativo UNIX

Habilidad en el análisis de circuitos

Conocimiento en lenguajes de programación

Lectura y comprensión de inglés para interpretación de especificaciones

TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong