IT Disaster Recovery & Infrastructure Governance… at Jabil · Fremont

Summary: Jabil is a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. They are seeking an experienced IT Disaster Recovery & Infrastructure Governance Lead to support the Americas region by driving IT disaster recovery readiness and overseeing infrastructure risk management processes. Responsibilities: - Own and manage IT Disaster Recovery (DR) activities for the Americas region, including DR plan creation, maintenance, and execution - Coordinate and conduct regular DR exercises, ensuring results are documented, reviewed, and actioned - Identify and drive improvements to DR plans, processes, tools, and documentation, ensuring continuous alignment with: Changing technology landscapes, Organizational needs, Environmental and operational risks, Practical adoption and cost–risk balance - Participate in real disaster events, supporting IT service restoration and Crisis Command Center operations as required - Ensure all IT service continuity processes comply with IT governance policies and standards - Work closely with Application teams, Site IT, Infrastructure teams, and Global Cybersecurity and Compliance to understand and validate disaster recovery and infrastructure resilience requirements - Act as a key liaison to ensure infrastructure risks and dependencies are understood and addressed early - Support leadership communication during DR exercises and incidents - Oversee the IT Infrastructure Services Risk and Exception Management Process, acting as a Risk Manager, ensuring that the process is managed and maintained - Ensure governance processes are followed and exceptions are formally reviewed and approved, working closely together with Global Cybersecurity and Compliance - Maintain visibility into regional infrastructure risks and compliance posture - Lead and conduct IT infrastructure assessments across sites to identify: Non-compliance with standards and policies, Gaps in resilience, lifecycle management, or governance - Oversee and track gap remediation activities, working with site and central IT teams to ensure timely closure - Support continuous improvement of IT infrastructure lifecycle policies and assessment methodologies - Ensure all personnel with defined IT service continuity responsibilities are adequately trained and capable of fulfilling their roles - Contribute to the development and delivery of training, awareness, and documentation related to DR, governance, and infrastructure compliance Required Qualifications: - Bachelor's degree or higher in Computer Science, Information Technology, or a related field - 1–3 years of experience in IT Disaster Recovery, IT service continuity, or IT compliance - Hands-on experience with IT service continuity and disaster recovery planning - Strong understanding of IT Disaster Recovery frameworks and methodologies - Working knowledge of international Business Continuity and IT Service Continuity standards, including ISO-based BCM frameworks - Ability to plan and perform work in accordance with user requirements and team standards - Excellent verbal and written communication skills - Strong presentation skills, including preparation of reports, presentations, and executive communications - Fluent in English (required); experience communicating with senior leadership and executives is a definite advantage - Open-minded, practical, and agile in adapting to change - Proactively shares ideas and knowledge; demonstrates innovative and continuous-improvement mindset Preferred Qualifications: - Experience in the manufacturing industry is strongly preferred - Experience with IT infrastructure assessments is a strong advantage - Experience with Mendix development is an advantage Required Skills: IT Disaster Recovery, IT service continuity, IT compliance Important Skills: IT infrastructure assessments, ISO-based BCM frameworks Nice-to-Have Skills: Mendix development, Agile mindset, Continuous improvement mindset Benefits: Medical, dental, and vision insurance plans, 401(k) retirement plan, Employee stock purchase plan, Paid time off