Customer Service Dispatcher at J & J Staffing Resources in Lewes, DE

Customer Service Dispatcher

Location: Lewes, DE (On-site)

Pay: $21.00

Duration: Temporary, ongoing

Position Overview

Our client, an HVAC company is looking for a reliable and customer-focused individual to join their team as a Customer Service Representative. In this role, you will be the first point of contact for customers, handling incoming calls and scheduling HVAC service appointments.

This is a fast-paced position, especially during peak season, and requires someone who is organized, detail-oriented, and able to multitask efficiently.

Key Responsibilities

• Answer incoming customer calls in a professional and friendly manner
• Schedule HVAC service appointments accurately and efficiently
• Enter and update customer information in our internal database
• Provide excellent customer service and respond to inquiries
• Communicate effectively with team members and service technicians

Qualifications

• Strong customer service and communication skills
• Detail-oriented and able to handle a fast-paced environment
• Basic computer skills; Microsoft Office experience preferred
• Previous experience in HVAC or a related industry is a plus

For more information regarding this position or other opportunities contact J & J at:

Newark@JJstaff.com or 302-738-7800.

Why Join J & J?
J & J is a veteran founded and owned company honored by Forbes as one of the nation’s Best Professional Recruiting Firms.

Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J’s Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more. Get Started at: www.JJStaff.com.

We Specialize in: Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional. Benefits: J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus.

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Pay: $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person