Customer Service Manager at IWG plc in Ningbo

Community Sales Manager

At IWG and Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too.

我们创建全球最大的网络工作平台在IWG和雷格斯，让我们的客户更好、更高效和更快乐的工作。欢迎加入我们团队成为我们的一员。推广我们产品和服务给新老客户，给人们和业务更多的自由空间。你将在这儿更好、更高效和更快乐的工作。

About you

We’re looking for someone who has the experience and aptitude to manage a smooth-running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:

• A good communicator, used to dealing with customers – ideally in the hospitality or events industry
• Confident, approachable and able to build strong relationships with customers
• A great manager, who leads by example and knows how to motivate and inspire a team
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic and able to adapt to fast-changing situations
• Confident using MS Office and other basic IT packages

我们正在寻找具备经验和能力管理中心的日常营运，你将需要完成不同的工作，在问题未发生前处理问题，激励团队和聚焦于最好的服务

• 很好的应对客户的交流能力，最好是服务或社交活动行业
• 自信、有亲和力，有能力与客户建立稳固的关系
• 很好的管理者，能以身作责和激励团队
• 乐意担承任解决问题和的发现方法解决问题
• 积极、热情和愿意适应快速变化的情势
• 能熟练使用MS Office和其它基本IT软件

In addition, you will:

• Manage the day to day running of the centre, focusing on exceptional customer service
• Generate leads by delivering engaging networking events within your community
• Inspire your team of associates, developing their skills to get the best from each team member
• Promote your centre to new customers and show them how flexible workspace could enhance their business

另外，你将

• 管理中心的日常运营、重点关注关键客户
• 领导和执行
• 激励团队成员，发展团队成员的潜质
• 推广新客户给你的中心并灵活办公如何促进他们的业务

What we offer

On top of a competitive salary package you’ll enjoy:

• A bright and inspiring international work environment
• Training and development opportunities and career growth

我们可提供

除了有竟争力和薪资，你将享有

• 阳光和激励的国际工作环境
• 培训发展机会和职业发展