Supervisor, Imaging Operations at Iron Mountain in Dallas, TX

SUPERVISOR, IMAGING OPERATIONS Location: US | TX | Dallas | 4117 Pinnacle Point Drive At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.  Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a motivated Imaging Production Supervisor to join our Imaging Center team. In this role, you will be responsible for the day-to-day execution of imaging projects, ensuring department standards are met through diligent project monitoring, reconciliation, and the coaching of your direct reports. You will join a high-energy local market team dedicated to precision and cultural values, working directly on the front lines to transform customer data into actionable digital assets. What You’ll Do In this role, you will: • Lead and mentor imaging personnel to drive daily production goals, providing clear direction, cross-training, and accountable performance standards. • Manage end-to-step project lifecycles, including scoping incoming work, creating detailed job instructions, and performing extensive reconciliation to ensure the quality of customer orders. • Research and resolve complex customer issues by modifying work procedures and analyzing production reporting to meet evolving demands and timelines.   What You’ll Bring The ideal candidate will have: • 2 to 4 years of experience in imaging processes or production leadership. • Strong technical expertise in Windows and Macintosh operating systems, including basic billing knowledge and the ability to perform data analysis. • Proven ability in stakeholder management, effectively communicating with internal teams and external customers to meet rigorous production timelines. • Physical readiness to support operations onsite, including the ability to move pallets, boxes, or carts and stand for extended periods.   What We Offer (Benefits) • Location: 100% Onsite. (Non - Remote_ • Competitive compensation of $63,000.00 plus benefits. • Paid time off and holidays to support your well-being. • Comprehensive health, wellness, and retirement plans. • Opportunities for continuous learning and professional growth within the "Mountain".   Call to Action Join a culture where values are practiced every day. Apply Now to start your journey at the Mountain! Category: Operations Group