Dentist at IPRO Dental… · Fort…

Overview
We are seeking a foreign-trained, qualified dentist to join our team as a Technical Support professional in Florida as "Dental Tech Support". The ideal candidate will have a strong clinical background and knowledge of restorative dentistry, prosthodontics, dental materials, and dental laboratory procedures. This position will serve as a key communication link between doctors and the dental laboratory, ensuring accurate interpretation of clinical instructions, effective case coordination, and seamless communication throughout the production process.

Responsibilities

• Serve as the primary communication link between the dental laboratory and doctors, managing the exchange of clinical and technical information to facilitate efficient case processing.
• Review and interpret dental prescriptions, treatment plans, restorative requirements, and clinical instructions received from doctors.
• Provide technical suggestions and recommendations to doctors regarding restorative procedures, dental materials, prosthetic options, and evolving dental technologies, within the scope of the position.
• Monitor the quality and accuracy of information exchanged between the laboratory and doctors and proactively address communication gaps.
• Ensure all case requirements, specifications, and doctor instructions are accurately understood and communicated to the factory before production begins.
• Regularly monitor and review emails and case updates received from the factory, analyzing the information to identify specific case requirements and technical concerns.
• Thoroughly review each case to identify missing information, discrepancies, or unclear instructions and coordinate with doctors to obtain the necessary clarification.
• Communicate critical case information and technical concerns to doctors, serving as the primary point of contact for case-related inquiries.
• Communicate doctors' feedback, decisions, and requested modifications to the factory in a timely and accurate manner.
• Work directly with laboratory technicians to verify that cases are being handled according to the specific instructions and requirements provided by doctors.
• Follow up on pending cases, technical clarifications, and case modifications to support timely completion and minimize production delays.

Qualifications

• Must hold a recognized dental degree (BDS, DDS, or equivalent) from a dental institution
• Must be bilingual in English and Spanish.
• Must have a strong understanding of restorative dentistry, prosthodontics, dental anatomy, and dental materials.
• Knowledge of crowns, bridges, implants, dentures, and other restorative dental procedures.
• Familiarity with dental laboratory workflows and case coordination.
• Excellent verbal and written communication skills in English.
• Ability to interpret dental prescriptions, clinical instructions, and case requirements accurately.
• Strong analytical, organizational, and problem-solving skills.
• Ability to communicate effectively with doctors, laboratory technicians, and internal teams.
• Previous experience in dental laboratory operations or technical support will be an advantage.

Dentallab.com is committed to maintaining a workplace that is free from all types of discrimination, harassment, or retaliation connected to an applicant's or employee's race, color, nationality, national origin, gender, sex, sexual orientation, pregnancy, childbirth, disability, related medical conditions, or any other legally protected characteristic or other legally protected activity. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

Pay: $22.00 - $23.00 per hour

Benefits:

• Paid time off

Experience:

• General dentistry: 2 years (Required)

Language:

• Spanish (Required)
• English (Required)

Work Location: In person