Product Manager at IPID · Kuala…

Who We Are

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

What are we looking for?

You're a product person with real experience in payments and fintech, but you haven't lost your curiosity or your hands-on instincts. You think in systems and ship in sprints. Here, you won't just be improving a product. You'll make it easy for banks, fintechs, and payment providers across the world to verify payment accounts, every time. If you're energised by turning complexity into something elegant and global, and you get restless without real impact - this is the environment for you.

This is a full-time position, based in Kuala Lumpur (KL Eco City).

Core Responsibilities:

• Product design and pipeline management: lead the development of enhancements for iPiD's Global Validate service, specifically in building out integrations to new countries and data providers

• Feature and enhancement delivery: collaborate with both business development and engineering stakeholders to deliver enhancements to our API products that optimize processes and/or bring customer delight;

• Data analysis and mapping: run analyses of performance data and international payment schemes towards insights, improvements and opportunities;

• Reports Generation and Client Support: champion the product both internally and externally through the regular monitoring and review of products and client relationships

• Cross-functional alignment: working closely respectively with departments, such as business development, engineering, operations and communications, to market and deliver the product to its full strength

• 3 - 5 years of product management experience in payments, preferably in financial services or fintech

• Strong command of running product development processes and methodologies like Agile, Scrum, with a track record of taking products from concept to delivery

• Hands-on experience with customer-driven product development practices

• Exceptional analytical skills - able to structure databases, generate insights, guide decisions, and communication findings through storytelling and visualization

• Familiarity with API integrations, software solutions, and translating product features into logical rules, with basic code literacy

• A logical, algorithmically-minded approach to problem-solving - comfortable engaging with data, models, and machine learning concepts at a level that enables meaningful conversations with the engineering team

• Proficiency with tools like Jira, Confluence, Postman, CRM, CMS, Tableau

• Strong interpersonal skills and a collaborative, results-oriented approach - equally effective with tech teams, business stakeholders and external clients

• Versatile, creative, and intellectually curious - you pick up new skills and tools in service of the problem, not the other way around

• Must be legally authorised to work in the specified location; visa sponsorship is not available.

What We Offer

• Meaningful Impact – Play a key role in shaping the future of trusted cross-border payments and fraud prevention, helping solve critical challenges for financial institutions and businesses worldwide.
• Learn from experienced industry leaders – Join a team with deep expertise across payments, fintech and technology, and gain exposure to global customers and markets
• Ownership & Growth – Join a fast-growing global fintech where your contributions are visible and valued, with the opportunity to participate in our Employee Stock Option Plan (ESOP) and share in our long-term success.

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Working in accordance with applicable laws, iPiD prohibits discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by national or local laws of the jurisdiction in which the applicant resides.

If you need assistance or request accommodation during the recruitment process, please contact hr@ipid.tech

Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

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To protect the interests of all parties, iPiD does not accept unsolicited resumes from a third party agency or search firm recruiters. Any unsolicited resumes sent to any iPiD employee, regardless of the means of transmission, will become the sole property of iPiD. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume.