InTown Suites→
Housekeeping at InTown Suites in Charlotte, NC
Skills
Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Property Address: 7706 North Tryon St.Charlotte, North Carolina 28262
The Housekeeper is responsible for maintaining a clean, safe, and welcoming environment for guests. This role performs routine and deep cleaning of guest rooms, hallways, laundry areas, and common spaces while ensuring company cleanliness standards and guest service expectations are met. The Housekeeper plays an important role in guest satisfaction by ensuring accommodations are properly maintained and ready for occupancy. Essential Duties and Responsibilities:
Clean guest rooms according to company standard operating procedures
Remove trash and miscellaneous debris from guest rooms and surrounding areas
Ensure all areas of hotel are up to company standards even if not assigned cleaning area
Clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
Clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
Clean floors by vacuuming and washing floors according to standard operating procedures
Maintain all furnishings by dusting and polishing furniture and appliances
Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
Notify Head Guest Room Attendant of room readiness
Keep supplies ready by restocking housekeeping cart at the end of shift
Operate housekeeping equipment by following standard operating procedures
Notify supervisor immediately of any safety and/or security violations of policy
Notify supervisor immediately of any guest concerns
Maintain superior customer service when interacting with guests Essential Qualifications:
Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
Ability to follow instructions, directions and meet deadlines
Ability to clean the minimum required rooms per shift
Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
Ability to manage multiple activities often in stressful situations and with time constraints Work Environment and Physical Requirements:
Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
Occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Indoor work with hard and carpeted surfaces
Standing for eight (8) hour shifts
Exposure to extreme weather conditions, cold and heat Perks & Benefits
Easy to follow training programs & supportive team throughout the onboarding process
Health, dental, vision, life and disability insurance for full-time employees
401k with company match
PTO for full-time employees
Sundays off and no late shifts!
Flexible schedules
Weekly payroll **Electronic Acknowledgement:**When selecting the “Accept” or “Acknowledge” box, I am agreeing that I have read, understand and agree to this policy. The policy is Electronically Countersigned by InTown Suites upon your Acceptance in Workday.**Disclaimer:**The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.