Remote Guest Services Representative –… at Internova… · Costa Rica

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels

• Support booking updates and special travel requests

• Share clear details about travel policies and trip preparation

• Monitor upcoming trips and confirm arrangements with clients

• Maintain professional and courteous communication at all times

Ideal Candidate

• Strong customer-service mindset

• Clear written and verbal communication skills

• Detail-oriented and dependable

• Comfortable working independently in a remote setting

• Ability to adapt to digital booking and communication platforms

What We Offer

• 100% remote role

• Flexible hours

• Structured training resources

• Collaborative team atmosphere

• Growth opportunities within the organization