Clinical Services Manager - Seattle, WA (Field… at Insulet… · Seattle

Clinical Services Manager - Seattle, WA (Field Based)

Location: US - Washington · Field

Job Summary

Drive growth and change lives as a Territory Manager, owning your market and building strong partnerships with healthcare providers. In this consultative, high-impact sales role, you’ll champion Omnipod® technology, influence key decisions, and deliver both business success and improved patient outcomes.



Are you ready to take your career to the next level by joining a global medical device market leader in diabetes care? At Insulet Corporation, we are transforming lives with innovative products that empower people living with diabetes to take control of their health. Over years of technological advances, we developed Omnipod®, a line of tubeless, wearable, Pod-based insulin management systems.

Position Overview
As a Territory Manager, you’ll play a pivotal role in driving our patient-centric mission forward by creating a culture of collaboration aimed at simplifying life for people managing their diabetes.

In this dynamic role, you’ll be responsible for more than just meeting sales targets – you’ll be leading the charge in fostering meaningful partnerships with healthcare professionals, including endocrinologists, primary care physicians, and diabetes educators. Your ability to influence key stakeholders will be critical in ensuring Insulet’s products continue to be the standard of care for healthcare providers, thereby driving both market share and profitability.

We’re looking for:

• A sales-driven professional with a winning, proven track record of sales results

• A successful relationship builder who thrives on creating partnerships with key decision-makers and colleagues

• A strategic thinker who can analyze market trends and turn insights into action

• A proven collaborator who aligns diverse perspectives and drives collective success through open communication and shared goals.

Responsibilities

Own Your Success

• Develop and lead the territory’s business strategy, aligning territory partners around clear, actionable plans to achieve and exceed business goals

• Collaborate with territory partners to co-create efficient routing strategies and orchestrate a seamless, results-driven customer engagement process

• Take full ownership of the patient onboarding process, ensuring its successful completion either through direct efforts or by effectively coordinating with teammates

• Own and exceed sales targets while driving market share growth within the assigned geographic area through proactive and strategic business management

• Execute all field sales initiatives with entrepreneurial precision, ensuring they align with both company standards and innovative promotional practices that maximize impact

Demonstrate Your Expertise

• Leverage a consultative approach when sharing industry, disease, and product knowledge that fosters trust with providers and positions you as an expert who adds value beyond the product

• Build and use knowledge of Type 1 and Type 2 diabetes to sell with clinical credibility. Build contacts within the diabetes community by attending local events, participating in fund raisers, and connecting with influencers

• Present Insulet products and differentiate them from competitive products, offering in-depth knowledge and strategic insights to address customer needs

• Analyze problems, identify root causes, and implement solutions that resolve provider and patient issues

Collaborate for Impact

• Collaborate with internal stakeholders in delivering high-quality customer onboarding and training, ensuring a patient-centric approach

• Cultivate and strengthen relationships with the entire office (HCPs, administrative staff, etc.), positioning yourself as a trusted partner in driving positive outcomes for their business and their patients

• Collaborate with internal colleagues across functions, fostering a culture of shared success, driving productivity, and achieving common goals through effective teamwork

Manage Your Business

• Leverage diverse data sources to drive informed business decisions and shape strategic actions for territory performance

• Lead territory prioritization efforts, ensuring resources are focused on and aligned to the highest impact opportunities

• Maintain and update data systems, such as Salesforce, to capture territory-specific insights that enhance business outcomes

• Conduct administrative responsibilities, managing operations while adhering to budgetary guidelines

Skills and Competencies

• Ability to set, communicate, and execute territory business strategy

• Ability to execute sales and marketing plan

• Excellent communication skills, both oral and written

• Strong influencing and collaboration skills with the ability to build and nurture relationships

• Team-oriented with proven ability to orchestrate activities in a collaborative setting

• Ability to solve complex problems and take appropriate action

• Proficiency with technology (both large data systems as well as personal devices, such as insulin pumps and continuous glucose monitors)

Education and Experience

Minimum Qualifications

• Associate degree

• 5+ years of sales experience with demonstrated success in B2B or a life science industry (healthcare, pharmaceuticals, medical device, or diabetes)

• Valid driver’s license

Preferred Qualifications

• Bachelor’s degree

• Possess a strong network of established professional relationships with endocrinologists and primary care providers specializing in diabetes

Additional Information

• Must reside within the geographic area of the assigned territory. This position requires regular business travel, mostly by car within a set geographic region.

• Overnight travel and amount of air travel varies by territory, may be as much as 2 – 5 overnights per month.

• Ability to lift, carry and transport up to 30 lbs., professional sales samples and literature.

If you’re ready to be a part of a company that’s changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people’s lives.

For U.S.-based positions only, the annual base salary for this role is $90,000. This position is eligible for incentive compensation.

We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off (PTO)

• And additional employee wellness programs

Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online.

NOTE: This position requires field-based working arrangements (travel within assigned territory required). #LI-Remote

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.