Under the overall supervision of the Manager, Transportation, the Supervisor, Transportation is responsible for performing supervision and management tasks for a minimum of three direct reports. It includes providing guidance, training and oversight for the assigned drivers, monitoring safety and maintenance of vehicles and equipment, as well as representing the Transportation Department in all necessary meetings and interdisciplinary discussions. Occasionally the Supervisor, Transportation will provide transportation for frail and elderly participants from their home to the centers and appointments.

Essential Functions and Work Responsibilities

Functional Category: Supervision

Estimated Percent of time Spent – 45%

• Supervises direct reports, and provides, by example and leadership.

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws.

• Interviews, hires, and trains employees; plans, assigns, and directs work; recognizing and rewarding employees; corrective disciplinary procedures and practices (under overall direction of Transportation manager and in partnership with Human Resources), addresses complaints and resolves problems.

• Helps set the tone of the department to ensure morale, teamwork, and that the positive employment culture of the organization is maintained.

• Responsible for personnel and route substitution(s).

• Distributes all required information concerning the following day’s transportation schedules in a timely manner.

• Supervises drivers in the field with unplanned and changing situations in addition to keeping drivers updated on events such as cancellations, add-ons or changes in working conditions.

Functional Category: Administrative

Estimated Percent of time Spent – 45%

• Enforces safety rules and regulations.

• Plans work assignments and equipment allocations to meet transportation and quality/production goals.

• Reviews medications and supplies orders, manifests and schedules or receiving notices to determine work sequences and volumes and destinations.

• Inspects or tests vehicles and equipment, to ensure that they are safe, free of defects, and consistent with specifications.

• Assists Dispatchers and Transportation Manager in their daily activities by providing information regarding overtime, PTO schedules, resource availability and any relevant information for operations.

• Plans, schedules and assigns the Driver’s daily duties such as: medication and supply distribution and pre/post – trip inspections. Provides relief coverage for Drivers as needed.

• Trains new and current drivers on new equipment, routes and other necessary information to insure smooth operations.

• Performs ride-a-longs on Drivers to ensure proper handling of all safety procedures. Functions on call after hours as assigned

• Provides relief coverage for Transportation Managers at all IGCP Centers as needed, according to priorities defined by the Director of Transportation.

Functional Category: Driving

Estimated Percent of time Spent – 10%

• Provides relief coverage for Drivers as assigned or as needed and ensures that all InnovAge vehicles are driven in a safe and responsible manner.

• Drives InnovAge vehicles in a safe and responsible manner which includes utilizing defensive driving skills, following InnovAge policies, procedures and assigned routes.

• Loads and unloads participants in and out of InnovAge vehicles and assists participants into and out of their homes in adherence with InnovAge policies and procedures.

• Assists participants into their homes and helps with simple tasks when necessary and appropriate, such as: helping participants with outerwear and moving of items that are obstructing walking paths.

• Transports participants to requested appointments that have been pre-arranged by the dispatcher.

• Keeps Dispatch updated on all events of their assigned routes.

• Maintains safety and cleanliness of assigned vehicle and coordinates scheduling of van maintenance with the Manager of Transportation.

• Assists other Drivers with the loading and unloading of participants arriving and exiting the center.

Travel

Estimated Percent of time Spent –5%

• Travel between local InnovAge worksites

• Travel to client and potential client homes and/or other off site locations

• Overnight travel out of state

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

REQUIRED

Education

• High School Diploma/GED

Licensure, Certification, Registration or Designation

• Requires state issued Class C driver’s license, good driving record and to be at least 21 years of age.

Work Experience and Qualifications

• Supervisory skills and a minimum of 2 years’ experience in supervising staff in the Transportation industry or equivalent combination of education and experience.

• Previous DOT and Defensive Driving experience

• Knowledge of principles and methods for moving people and goods including the relative costs and benefits.

• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes meeting quality standards for services, and evaluation of PPT’s satisfaction.

• Administration and Management — Knowledge of business and management principles.

PREFERRED

Education

• Two-year degree preferred

• A minimum of 2 years’ experience in working with the frail or elderly is required.

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

$69,000 - $86,300

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida Applicants
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

Fraud Disclaimer

InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.

Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com.

At no point in our hiring process will InnovAge:

• Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose
• Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.

If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to HRAnswers@innovage.com or apply directly through our official career site to ensure the opportunity is legitimate.

Your trust matters to us, and we appreciate your interest in joining InnovAge.

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