System Engineer - Intune and Active Directory… at Innosoft… · Atlanta

Run the Intune, Entra ID and Active Directory systems that keep a Georgia state agency's laptops and mobile devices secure and working.

About the role

A Georgia state agency needs a System Engineer to maintain, configure and reliably operate its endpoint and mobile architecture, including Microsoft Intune, Azure AD (Microsoft Entra ID) and Microsoft Endpoint Configuration Manager. The engineer also researches new technology, builds a road map for all end user support systems, and resolves problems that cause work disruptions and production outages.

Scale and context

• Intune endpoint management for laptops and mobile devices (Windows, Apple and Android)
• Azure administration, Entra ID and Active Directory
• Escalation point for endpoint incidents, with KPI and trend reporting
• 1 opening, contract term 12/07/2026 to 06/30/2027, 40 hours per week

Location and schedule

Hybrid, Atlanta, GA. Interview by web cam or in person. Start within 10 business days of selection.

What you will do

• Build and deliver application packages for Intune Endpoint Manager
• Administer and manage mobile devices and laptops, and administer Azure and the Azure admin portal
• Act as the escalation point for endpoint requests and incidents, and coordinate urgent and complicated support issues
• Develop methods and escalation processes so information flows across the organization
• Train, coach and mentor support staff, and build how-to documentation and videos
• Report on KPIs and trends weekly, monthly and as needed
• Advise management on escalated incidents and recommend solutions

Eligibility

• U.S. Citizen required
• Background check, E-Verify and Georgia policy acknowledgements are completed before engagement
• This assignment is contingent upon customer renewal and availability of funding

Requirements

What you need

• Intune Endpoint Management experience
• Microsoft Entra ID (Azure AD), Azure administration and Active Directory experience
• Three years of progressively responsible professional systems experience in a large-scale IT environment

Minimum education

Bachelor's degree in a related field, or an equivalent combination of education and experience.

Preferred qualifications

• PowerShell scripting and Azure admin portal proficiency
• Microsoft Endpoint Configuration Manager; Windows 10/11, Apple and Android platforms
• Microsoft 365 support including Teams, new Outlook, M365 Copilot and Teams administration
• ServiceNow ticketing (San Diego release or later)
• Security and patch management; basic network troubleshooting; Windows Server 2012 to 2019
• Documentation and knowledge article authoring; strong customer service skills

Benefits

Benefits

Standard Employee Benefits for W-2 employees.

50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft.

Compensation

The hourly rate for this position is $45 to $46 per hour. Actual compensation is determined by experience, qualifications and skills. This range reflects the anticipated hourly pay and does not include benefits or other compensation.

Equal Employment Opportunity

Innosoft Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, protected veteran status, or any other characteristic protected by applicable federal, state or local law.

Reasonable accommodation. If you need a reasonable accommodation to complete any part of the application or interview process, please contact recruitment@innosoft.com and we will work with you.

Employment is contingent upon successful completion of a background investigation, drug screening and reference checks in accordance with Innosoft Corporation policy.