Business AI Designer at ING in Amsterdam, North Holland, NL

Are you ready to shape how ING translates business challenges into AI-enabled products? As a Business AI Designer, you will help accelerate the development of agentic AI solutions by combining deep business understanding, AI product thinking and structured delivery methods. You will work on high-impact use cases, initially mainly within the Risk domain, and help build a scalable approach that can grow beyond one domain.

The team

You will join the Odysseus Team within Tribe Data Management, Service & Operations. The team focuses on structured, AI-assisted development capabilities that rapidly translate user requirements into working prototypes and scalable solutions. The current focus is mainly on Risk-related requirements and journeys, such as OnePIA, with the ambition to scale towards a platform where agents can be configured in a domain-agnostic way.

Roles and responsibilities

In this role, you will work closely with product owners, process owners, engineers, architects, Risk stakeholders and senior management stakeholders to design, validate and shape AI-enabled solutions. You will:

• Translate complex business requirements into structured AI and agentic coding use cases, initially mainly for the Risk domain.
• Design AI-enabled solution concepts and prototypes that help reduce time to market and improve structured delivery.
• Apply agentic coding methodologies and AI-assisted development capabilities to support prototyping, documentation and solution design.
• Contribute to a scalable platform approach by identifying reusable patterns, agent configurations and domain-agnostic components.
• Work with technical colleagues to connect business requirements with platform architecture, GCP Vista, repositories and delivery standards.
• Use Azure DevOps, repositories and GitHub Copilot as part of the delivery workflow, with human-in-the-loop validation of AI-generated output.
• Guide business and technical stakeholders from idea or requirement towards a validated AI-enabled prototype.
• Help shape new ways of working for agentic product development within ING.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you stay curious, keep learning and take responsibility. In return, we will back you to develop into an even more skilled version of yourself.

To be successful in this role, you bring capabilities at Master’s or PhD level in Artificial Intelligence, or a closely related field, including:

• Advanced ability to translate complex business problems into AI-enabled product concepts, agentic workflows and scalable solution designs.
• Strong academic and practical understanding of Artificial Intelligence, including LLMs, agentic systems, AI-assisted development and human-in-the-loop validation.
• Graduate-level capability to connect business architecture, platform thinking, product development and technical delivery in a regulated organisation.
• Strong analytical skills to structure ambiguous requirements, assess solution feasibility and identify reusable patterns across domains.
• Ability to work with, or rapidly master, tools and environments such as Azure DevOps, GitHub Copilot, repositories, GCP Vista and relevant AI coding tools.
• Proven hands-on experience applying AI-powered development tools such as GitHub Copilot to accelerate software engineering, technical documentation and solution design activities, including the critical evaluation, validation and optimisation of AI-generated outputs in enterprise environments.
• Excellent stakeholder management and communication skills, with the ability to explain advanced AI and platform concepts in clear business language.

Rewards and benefits

We want to make sure it is possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

• 25–28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions?

Please visit our Frequently Asked Questions section to find answers to questions you might have. Contact the recruiter attached to the advertisement if you want to know more. Want to apply directly? Please upload your CV and motivation letter by clicking the Apply button.