Application Engineer General Vacuum EMEA… at INFICON · Grenoble

Company Description

INFICON is a leading provider of innovative measurement instruments, critical sensor technologies, and software solutions for smart manufacturing/Industry 4.0 that improve the productivity and quality of tools, processes, and entire factories. These analysis, measurement, and control products are essential for detecting gas leaks in HVAC and automotive manufacturing. They are critical for equipment manufacturers and end users in the complex production of semiconductors and thin-film coatings for optics, flat-panel displays, solar cells, and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, the packaging industry, heat treatment, laser cutting, and many other industrial processes. We also leverage our expertise in vacuum technology to offer unique products for the analysis of toxic chemicals in the fields of disaster response, security, and environmental health and safety.

Job Description

Application Engineering & Customer Support

• Understand customer processes and technical challenges; define measurement requirements and recommend appropriate INFICON solutions
• Perform application assessments, feasibility studies and technical troubleshooting—including systems using vacuum measurement (capacitance manometers, Pirani gauges, cold/hot cathode instruments), leak detection equipment (helium, hydrogen/forming gas), residual gas analysis (RGA), and thin-film monitoring technologies
• Support customers with installation, commissioning, and optimization of solutions
• Analyze measurement data to identify root causes of vacuum and process issues
• Develop application-specific demonstrations, proofs-of-concept, and test plans

Sales Support & Pre-Sales

• Collaborate with Sales, KAMs, and SAMs to identify and qualify technical opportunities
• Participate in customer visits, technical discussions, and RFQ responses
• Deliver technical presentations, product demonstrations, and proof-of-concepts
• Develop technical and commercial value propositions based on customer needs
• Create technical proposals and support solution positioning

Project Leadership

• Lead or contribute to customer projects from initial requirements through successful deployment
• Define acceptance criteria and application KPIs
• Coordinate with Service and internal teams during installation and commissioning
• Follow up post-deployment to ensure customer satisfaction and identify upsell opportunities
• Document application knowledge and create reusable application guides and troubleshooting procedures

Technical Expertise Development

• Build and maintain deep expertise across the vacuum portfolio, including vacuum fundamentals, pressure measurement, leak detection, RGA, pumping systems, and coating applications
• Share customer insights with Product Management and Business Units
• Identify recurring customer challenges and propose new applications or solutions
• Develop internal and external training materials; coach colleagues and customers

Qualifications

• Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, Physics, Vacuum Technology, Materials Science, Chemical Engineering or a related technical discipline
• Typically 3–7 years of experience in vacuum technology, instrumentation, process engineering, applications engineering, service engineering or a related industrial environment
• Solid knowledge of vacuum technology, vacuum system design and vacuum processes
• Understanding of pressure measurement principles and vacuum instrumentation (including gauges, controllers and measurement systems)
• Experience working directly with customers is strongly preferred
• Fluent in English, both written and spoken; additional languages are an asset
• Experience in an international environment is an advantage
• Willingness to travel regularly (30%) within EMEA

Additional Information

INFICON offers a dynamic work environment that promotes diversity, equality, and inclusion. Our respectful, innovative, and vibrant corporate culture is evident in everything we do and how we do it.

What can you expect from us?

• Smart and friendly colleagues who value team spirit, a positive attitude, and reliability—and who always make sure there’s plenty of fun to be had
• Opportunities to share bold ideas and contribute creatively
• Flexible work hours
• Competitive salary, excellent benefits, plus profit sharing
• Opportunities for continuing education and professional development
• Celebrating successes together and dealing openly with failures - they’re invaluable for our continuous growth
• Regular employee events

Take your next career step with us!

Would you like to learn more about us and find out what it’s like to be part of the INFICON family? Explore INFICON at Career | INFICON..