Content & Communications Operations Intern at IMD · Lausanne

About IMD

The International Institute for Management Development (IMD) has been pioneering leadership development for nearly 80 years. Founded by business for business, we are an independent university institute with Swiss roots and global reach. Operating from Lausanne with strategic hubs in Singapore, Shenzhen, and Cape Town, IMD works with 20,000+ executives from 120+ countries annually. Our 145,000+ alumni form a powerful global network. Consistently ranked among the world's top business schools, IMD bridges cutting-edge research with real-world application to help leaders solve problems, scale solutions, and drive impact. Real Learning for Real Impact.

To reinforce our team, we are looking for a

Content & Communications Operations Intern (100%) / 1 February – 31 July 2027

The Job's Mission

We are looking for a highly organized and proactive Content & Communications Operations Intern to support the coordination and delivery of a growing portfolio of content, communications and thought-leadership projects.

Working closely with the Head of Content and colleagues across Content & Communications, you will help keep projects moving by maintaining project plans and trackers, coordinating deadlines and handoffs, following up on outstanding actions and approvals, and ensuring that project information and documentation are accurate and up to date.

This is an ideal opportunity for someone who enjoys bringing structure to complex work, is comfortable working across multiple projects and people, and is interested in learning how content and communications are planned, produced and delivered in a fast-moving international organization.

This internship offers the opportunity to gain practical experience in how a busy Content & Communications function operates and how complex communications projects move from idea to delivery.

You will work across a broad range of projects and develop hands-on experience in project coordination, content operations, workflow management and cross-functional collaboration.

Key activities & accountabilities

• Maintain a central overview of active and upcoming projects, including owners, deadlines, status, next actions and dependencies.
• Monitor project timelines and proactively follow up on outstanding copy, briefs, approvals, assets and other agreed actions.
• Coordinate routine handoffs between content, design, digital, social, PR and other contributors, helping ensure everyone has the information and materials they need.
• Support the development of project plans, turning agreed projects into clear deliverables, milestones, responsibilities and deadlines.
• Maintain and continuously improve templates for project briefs, content plans, article submissions, reports, white papers, events and communications plans.
• Prepare a concise weekly overview of upcoming deadlines, outstanding actions, blocked projects and issues requiring a decision.
• Maintain shared project information in Microsoft Teams and SharePoint, helping create a reliable and accessible source of information for the team.
• Identify recurring administrative bottlenecks and suggest practical ways to make processes simpler and more efficient.
• Help document recurring workflows and turn them into clear templates, checklists and processes that can be used across the team.
• Provide broader coordination and administrative support for major content and communications projects as required.

Formula for success

Education

• Currently enrolled in studies (BA in progress, in Hospitality management, Tourism or Marketing)

Ideal Profile

• Excellent organizational skills and the ability to keep track of several projects and deadlines at once.
• English fluent; Good command of French or other languages are an advantage
• Computer literate (MS Office)
• Strong written and verbal communication skills.
• A proactive approach and the confidence to follow up politely and persistently with colleagues and contributors.
• Strong attention to detail and a commitment to maintaining accurate information and documentation.
• The ability to turn discussions and meetings into clear actions, owners and deadlines.
• The ability to recognize when information is missing, a deadline is at risk or an issue needs to be escalated.
• Confidence working with spreadsheets, trackers and project management tools.
• Familiarity with Microsoft 365 tools such as Teams, SharePoint, Excel and Planner, or the ability to learn them quickly.
• Any study, training, or hands-on experience in any one or more of the following: Agile, Scrum, Waterfall, and experience with Kanban
• An interest in communications, publishing, marketing and thought leadership.
• The ability to work independently on agreed responsibilities while knowing when to ask for guidance or escalate a decision.

How to apply

If you have the above skills and would like to work in our stimulating environment, please send your complete application file (letter of motivation and resume in English, copies of your work certificates and diplomas).

If you’re a qualified candidate with a disability (such as dyslexia, sight and/or hearing disabilities, etc) and you need a reasonable accommodation in order to apply for this position, please specify it in your application.

A valid Swiss work permit or Swiss or EU-25EFTA citizenship is required for this position.