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Wellness Instructor & Spa Receptionist… at IHG Hotels &… · Australia
Job Description
Wellness Instructor & Spa Receptionist - InterContinental Hayman Great Barrier Reef
Location: Australia
The Opportunity
At InterContinental Hayman Great Barrier Reef, every day begins with ocean views and the spirit of true hospitality. Live, work, and thrive on one of the iconic 74 Whitsunday Islands, where a rewarding career meets an extraordinary island lifestyle—delivering and inspiring incredible experiences for our guests and colleagues alike.
Move. Breathe. Inspire.
Your next wellness adventure starts here. Wake up surrounded by tropical beauty, lead energising yoga and Pilates sessions, help guests find their balance and create moments they’ll remember long after their stay. As our Wellness Instructor (Yoga / Pilates) & Spa Receptionist, you’ll bring energy, calm and genuine connection to every part of the guest experience.
From sunrise yoga and mindful meditation to Pilates and personalised wellness experiences, you’ll create engaging, inclusive sessions that help our guests feel their very best. You’ll typically deliver one to two sessions each day, with the opportunity to lead up to four during peak periods.
And when you’re not on the mat, you’ll be at the heart of our Spa, Wellness, Fitness and Hair Salon, welcoming guests, managing reservations, recommending experiences and products, processing payments and making sure every interaction feels effortless and personal.
If wellness is your passion, people are your strength and paradise sounds like your kind of workplace then we want to hear from you!
Your day-to-day responsibilities will include, but are not limited to:
Lead inspiring yoga, Pilates, meditation and mindfulness sessions for guests of all abilities.
Create personalised guest experiences across our Spa, Wellness, Fitness and Hair Salon.
Manage bookings, enquiries and wellness spaces to keep the operation running smoothly.
Share ideas and expertise to help grow and enhance our wellness program.
Support Spa revenue and operations through rebooking, retail sales and exceptional service.
Base rate $31.67 + penalties + loading
See Yourself in Our Team
To be successful in this part-time role, you’ll have:
A genuine passion for wellness, yoga, Pilates and creating meaningful, personalised guest experiences in a luxury resort environment.
Excellent communication, interpersonal and customer-service skills, with the confidence to engage guests in group classes, private sessions and Spa reception interactions.
Strong organisation, time-management and administrative skills, with the ability to manage competing priorities including scheduled classes, bookings, guest enquiries, payments and daily reception tasks.
The ability to work independently, use sound judgement and maintain a calm, professional and welcoming manner in a busy guest-facing environment.
A recognised Yoga Teacher Training qualification of at least 200 hours from a recognised provider, or a recognised Pilates Instructor qualification relevant to the classes being delivered.
Demonstrated experience delivering safe group yoga, Pilates, meditation, mindfulness or other wellness classes for guests with varied abilities and experience levels.
Previous experience in Spa reception, hotel reception, reservations, guest services, retail sales or a comparable customer-facing role is highly regarded.
Knowledge of, or the ability to quickly develop knowledge of, Spa treatments, wellness experiences, retail products, pricing and booking procedures.
Previous experience in a luxury resort, Spa, wellness or fitness environment is desirable.
Additional qualifications or experience in breathwork, meditation, mindfulness, sound healing, holistic wellness, Mat Pilates or Reformer Pilates are highly regarded.
Flexibility to work a rotating roster, including weekends, public holidays and early, late or split shifts as required.
Live the Island Life
Join a vibrant and diverse team, making lifelong friendships, and become part of an unforgettable island community.
We make island living convenient and affordable with subsidised staff accommodation and meals. We also offer dedicated staff facilities - pool, beach, gym, bar, diner, laundry, and more.
Enjoy swimming, snorkelling, hiking, kayaking, and exploring the Whitsundays after your shift or on your days off.
Your commute ends in paradise, with beautiful beaches and breathtaking ocean views just moments away.
Grow your career with opportunities for career growth, training, and professional development.
Enjoy exclusive employee, friends, and family discount rates across our InterContinental Hotels & Resorts properties worldwide.
At IHG Hotels & Resorts, we believe great hospitality starts with great people. We are committed to creating an inclusive workplace where everyone feels welcome, respected and valued. We encourage applications from people of all backgrounds, religions, genders, gender identities and sexual orientations. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
If you require any adjustments during the recruitment process, please let us know, we're here to support you.
Ready to Work in Paradise
Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.
We also invite you to learn more by following our social channels:
Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers
Applications close on 24 September 2026. We will be reviewing and contacting candidates throughout the advertising period. This application may close earlier if the position is filled.