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Sales Manager - Leisure (CIS Markets) -… at IHG Hotels &… · United…

Mid LevelOn-siteFull-timeUnited Arab Emirates

Job Description

Sales Manager - Leisure (CIS Markets) - InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

Location: United Arab Emirates

As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.

Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.

We’re always looking for new ways to raise the bar. So, we’re looking for an experienced Sales Manager - Leisure (CIS Markets) who knows the CIS leisure segment, understands its key travel partners, and has a strong track record of developing accounts and converting opportunities into business.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

Developing and managing leisure business from key CIS source markets, with a strong focus on growing room revenue and market share.
Building and maintaining strong relationships with tour operators, travel agencies, DMCs, wholesalers, and other leisure partners.
Managing an assigned portfolio of accounts while actively identifying and developing new business opportunities.
Conducting regular sales calls, client meetings, presentations, site inspections, and familiarisation trips.
Working closely with the Director of Sales to implement leisure sales strategies aligned with the resort’s commercial objectives.
Negotiating contracts, tactical offers, seasonal promotions, and leisure packages in line with the resort’s pricing and revenue strategy.
Monitoring production from key accounts and taking proactive action to grow underperforming or high-potential accounts.
Keeping a close eye on market trends, competitor activity, destination demand, pricing, and changing travel patterns across CIS markets.
Representing the resort at trade shows, sales missions, roadshows, networking events, and other relevant industry activities.
Maintaining an accurate and active sales pipeline, ensuring leads and opportunities are followed through and converted effectively.
Preparing regular sales reports, account updates, forecasts, and market intelligence to support commercial decision-making.
Working closely with Revenue, Reservations, Marketing, and Operations to ensure offers are commercially sound and guest expectations are delivered.
Showcasing the resort’s rooms, villas, residences, dining, spa, leisure facilities, and overall destination experience to potential partners and clients.
Ensuring all sales activities reflect the standards, values, and luxury positioning of the InterContinental brand.

What We need from you:

Minimum 1-2 years of proactive leisure sales experience within a hotel or resort environment, with hands-on exposure to CIS source markets.
Strong knowledge of CIS leisure travel segments, tour operators, travel agencies, and distribution partners.
Previous experience within a medium to large leisure-focused hotel, luxury resort, or similar international brand is preferred.
UAE hotel sales experience is essential.
A proven ability to develop accounts, generate new business, negotiate effectively, and achieve sales targets.
Strong commercial awareness and understanding of leisure contracting, market trends, and competitor activity.
Excellent relationship-building, communication, presentation, and negotiation skills.
Excellent spoken and written English. Russian or another CIS market language would be highly advantageous.
Knowledge of Opera is highly advantageous.
Ability and willingness to travel for sales missions, trade events, client meetings, and market visits as required.
Flexibility to work in a hybrid capacity between Dubai and Ras Al Khaimah.

If you’re a driven leisure sales professional who understands the CIS market and enjoys building relationships that turn into meaningful business, we’d love to hear from you.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.