Reimbursement Project Manager at IEM in Guaynabo, PR

IEM is looking for a Full Time- Reimbursement Project Manager to join our team in Puerto Rico supporting the Central Office for Recovery, Reconstruction and Resiliency (COR3) Disaster Recovery Grants Management Services. The Reimbursement Project Manager will lead IEM's assigned COR3 grants management operations across the grant lifecycle and serve as the operational point person for reimbursement, advances, documentation, compliance review, and issue resolution. This senior role reports to the Project Manager and directs grants supervisors, with analysts and Grant Specialists managed through their team supervisors. The role coordinates with Subject Matter Experts and COR3's designated operational leads.

Primary Location:

• Live within a commutable distance to Guaynabo, Puerto Rico
• Position will be a fully in office role, we cannot accommodate remote work from home

Travel Requirements:

• This position may require travel to complete work assignments or attend meetings.
• Daily travel and other expenses are reimbursable in accordance with Federal Travel Regulations or DoD Regulations.

Essential Functions:

• Own the daily workflow for Requests for Reimbursement (RFRs), Requests for Advance (RFAs), working capital advances (RFCAs), and small-project payments within authorized Task Orders. Coordinate initial assessment, document review, quality control, and handoff to COR3's payment functions.
• Direct supervisors in distributing work by urgency, complexity, staff capability, and pending dependencies. Review aged queues, unresolved RFIs, and returned packages, and assign a responsible person and next action to each bottleneck.
• Ensure reviewers evaluate Project Worksheet scope, supporting costs, procurement and contract records, documentation completeness, and applicable program requirements. Coordinate specialized cost and price analysis and escalate complex eligibility, procurement, or policy issues to qualified Subject Matter Experts.
• Enforce supervisory review of RFIs and the required review and quality-control sequence. Resolve inconsistent interpretations, document the basis for recommendations, and reduce avoidable rework without bypassing required controls.
• Coordinate with COR3 and subrecipients to resolve documentation gaps and move complete requests through review. Provide technical assistance within authorized scope and escalate decisions reserved to COR3 or FEMA.
• Maintain reliable PR DRS records and audit-ready workpapers. Monitor request volumes, dollar values, aging, cycle time, quality findings, and unresolved issues, and provide the Project Manager with accurate operational results and resource needs.
• Coach supervisors and analysts, identify recurring training needs, and develop SOPs, review tools, and job aids. Support knowledge transfer and COR3's transition toward greater internal capacity.

Minimum Qualifications:

• Degree: Bachelor’s degree or higher education in Accounting, Business Administration, Finance, Engineering, Architecture, Construction Management, Public Administration, or a related field; or equivalent relevant professional experience demonstrating the ability to perform the role.
• Experience: Five (5) years of progressively responsible federal disaster recovery grants management experience, including FEMA Stafford Act programs and substantial responsibility for reimbursement or advance-review operations.
• Bilingual: Fluent verbal and written communication skills in English and Spanish.
• Must be working locally from Puerto Rico
• Working command of FEMA Public Assistance (PA) and Hazard Mitigation Grant Program (HMGP) grant administration, applicable federal and Puerto Rico requirements, supporting cost and procurement documentation, and payment recommendations. Ability to apply COR3's current Payment and Cash Management Policy and approved procedures.

Preferred Qualifications:

• Experience supporting Puerto Rico disaster recovery, COR3 grant processes, and PR DRS; familiarity with Section 428, working capital advances, and subrecipient technical assistance.
• Experience improving review throughput while retaining complete documentation, consistent quality controls, and defensible recommendations, with the ability to demonstrate results through verifiable metrics.

Additional Information:

• Office Locations: Often, these offices are either owned by the client we work with or by IEM. All candidates are expected to follow any rules and regulations of the office in which they are required to work for that project.

Benefits and more:

• 10 paid Holidays
• Vacation Pay
• Sick Pay
• 401 (K) plan with matching
• Company paid STD and LTD

Equal Employment Opportunity. All IEM employment decisions, including recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment, if necessary, are made without regard to an individual's race, color, religion, creed, sex (including sexual orientation, gender identity, and gender expression), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, pregnancy (including childbirth and related medical conditions), marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected under applicable law.

Reasonable Accommodation. IEM is committed to providing reasonable workplace accommodations for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email IEMhumanresources@iem.com with specific details about the requested accommodation. All accommodation requests are reviewed case-by-case in compliance with applicable law.