Process Associate- HR Contact Center at IBM · Bengaluru

As a Process Associate - Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool.

Your primary responsibilities include: 

·       Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA)

·       Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool

·       Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis

·       Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly