Group Manager at IBM in Bengaluru, Karnataka, IN

As a Group Manager, you are responsible for handling finance clients in different industries and across Finance and Accounts.

Your primary responsibilities include: 

·       You will own client engagements/contracts across geographies- Operations support for establishing processes, metrics identifications and reporting.

·       Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making.

·       Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring and leading the team.

·       Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery.

·       Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training.

·       Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met.