Hughes→
Field Technician at Hughes in Shrewsbury, MA
Skills
Job Description
Summary: EchoStar reimagines connectivity through satellite television, streaming, smart home installation services, and mobile products, with brands including DISH TV and Hughes. The Field Technician visits customers’ homes to install and service equipment, educate customers about their technology, and deliver a high-quality customer experience.
Responsibilities:
- You’ll visit customers’ homes, solve problems, and introduce them to smart home tech
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their tech and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
Required Qualifications:
- **Valid Driver's License**: Clean record required
- **Schedule Flexibility**: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
- **Customer Focus**: Build trust and create a great experience
- **Problem-Solving**: Tackle a variety of challenges on the spot
- **Determination**: Work in tight spaces and all kinds of weather
- **Adaptability**: Handle changes and unexpected tasks with ease
Required Skills: Valid Driver’s License
Benefits: Career growth opportunities, including opportunities to move into different departments for new challenges, Automatic promotion after 6 months with a $1/hour raise, Additional promotions with 5–10% pay increases based on performance, Bonus potential of up to $6,400 in the first year and up to $9,100 annually after, AwardPerqs redeemable for travel, electronics, and more for high performers, Paid training, Time off, Medical insurance, Dental insurance, Vision insurance, Life insurance packages, Health Savings Account (HSA), 401(k) with company match, Employee Stock Purchasing Program, Tuition reimbursement, Complimentary DISH TV ($114.99/month), Discounts on Sling TV ($5/month), Boost Mobile plan discounts starting at $15/month, Company-provided van, tools, and uniforms