Public Area Attendant at Hotel Saint Vincent in New Orleans, LA

Description

At Hotel Saint Vincent, we have a dedicated, enthusiastic team of employees. We take pride in our employees and the products and services we provide. We consider ourselves leaders in the field of authentic hospitality. We strive to create unforgettable experiences by seamlessly blending food, service, and design. Our core values are Good Neighbors, Generous, Authentic, Kind & Honest, Fun-Loving, Inclusive, Service Driven.

ABOUT HOTEL SAINT VINCENT (STV):

Located in a landmark 1861 building in the Lower Garden District of New Orleans, Hotel Saint Vincent is a 75-room hotel from Austin-based hospitality group McGuire Moorman Lambert Hospitality, a hotel started in 2021 by industry veterans Larry McGuire, Tom Moorman, and Liz Lambert. An architectural icon in the Lower Garden District since its conception in the 1860s, the red brick Beaux Arts-era style building was originally founded as The Saint Vincent’s Infant Asylum by Irish immigrant Margaret Haughery, a bakery owner and philanthropist celebrated for her humanitarian services in New Orleans. Keeping much of the original architecture, Hotel Saint Vincent honors the property’s storied past and Margaret’s legacy through a highly considered restoration—incorporating an elegant, modern design that complements the property’s historic character.

The following benefits are available to full-time employees:

• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Holiday pay after 90 days of employment
• PTO
• Employee discounts at our restaurants

Job Summary: Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Performs any combination of the following tasks to maintain guest rooms, working areas, and the hotel premises in general in a clean and orderly manner.

Responsibilities:

• Service hotel public areas to the required standard
• Use a checklist and sign off on areas completed
• Report any maintenance issues
• Respond to special requests
• Replenish guest supplies
• Assist with any tasks assigned by the Supervisors as and when needed
• The Public Area Attendant ensures the cleanliness and perfection of the guest areas of the resort and other cleaning duties as assigned.
• Keeps all public areas neat, vacuumed, and dusted. Makes sure mirrors, furniture, floors, ashtrays, elevators, and doors are clean and mark-free. Removes all trash from areas.
• Clean lobby and employee breakroom
• Deliver towels to the laundry for cleaning
• Effectively communicate with room attendants to ensure efficient and timely cleaning of guest rooms.
• Perform all duties by brand standards and with emphasis on meeting or exceeding guest expectations.
• Performs any other duties as requested by the supervisor.
• Responds to guest requests and inquiries while in the lobby. Possesses the ability to answer guest questions and direct them to the areas they desire.

Requirements

Qualifications:

• Hotel Experience Preferred
• Flexible Availability
• Must be able to:
• Communicate clearly and professionally with guests, coworkers, and supervisor
• Must have a positive attitude while performing tasks
• Must be able to stand for long periods
• Perform all duties and responsibilities in a timely and efficient manner according to company policies and procedures
• Projects a favorable image of the property to the public at all times by following the property’s grooming and dress standards
• Strong attention and care for details
• Responsibility, reliability, and honesty
• Teamwork and collaboration