Sr Specialist, Solutions Partner at Honey in San Jose, CA

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary: This job involves independent collaboration to enhance process quality and efficiency. The specialist works beyond defined processes to address complex issues, oversees team performance, and prioritizes tasks based on project needs. Engaging with clients to gather requirements and provide tailored technical solutions is essential, alongside sharing best practices to improve team effectiveness.

Job Description:

PayPal, Inc. seeks Sr Specialist, Solutions Partner San Jose, CA

Job Duties: Collect and analyze technical product requirements for new software products, features, and solutions. Create new product design specifications for PayPal’s payments engine software to enhance the efficiency of real-time processing for millions of PayPal’s payments every single day for merchants. Work with other engineers, managers, product management, quality analysts, and operations teams to develop innovative software products and solutions that meet market needs with respect to functionality, performance, availability, scalability, reliability, realistic implementation schedules, and adherence to software development goals and principles. Architect, design, and implement new Application Programming Interfaces (API) endpoints to support new software features for PayPal’s distributed payments systems. Support advertiser integrations with PayPal Ads APIs, measurement partners, and programmatic platforms, providing technical guidance and best practices. Liaise with Product and Engineering teams to provide feedback on platform improvements, API enhancements, and operational efficiency. Act as the main technical point of contact for clients and set up test accounts. Manage technical relationships with key AdTech partners, attribution providers, and measurement platforms to ensure optimal performance and data flow. Develop automated tests and deliver high-quality software code to production within a short development cycle in the continuous integration and delivery environment. Perform technical triage and escalation of high-priority issues related to ad serving, measurement, attribution, and programmatic integrations. Create technical specifications for new advertising products, measurement capabilities, and partner integrations. Partner with Sales and Customer Success teams to provide technical support and consultation for advertisers, agencies, and technology partners, ensuring successful platform adoption and integration. Prepare user reports to explain new functionalities, proper usage, and proactively address technical support questions for newly implemented applications. Improve technical processes and develop tools, workflows, and automation to increase efficiency and reduce implementation friction. Drive adoption of advertising measurement solutions, including incrementality testing, attribution modeling, and campaign optimization tools. Support campaign troubleshooting, including discrepancy analysis, measurement validation, and technical debugging of advertising implementations. Perform data clean room implementations and audience extension strategies that leverage PayPal’s unique transaction and commerce data. Partial telecommuting permitted from within a commutable distance.

Additional Responsibilities & Preferred Qualifications:

Minimum Requirements: Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering, Information Systems, Mathematics, or a closely related field plus 5 years of progressively responsible experience in the job offered or a related occupation.

Special Skill Requirements:

Experience designing, implementing, or managing programmatic ad campaigns and attribution/measurement solutions (5 years)

Experience writing and executing SQL queries to analyze large datasets, validate data pipelines, and support campaign reporting and troubleshooting (5 years)

Experience using data analysis platforms (e.g. Tableau, Looker, or similar) to derive insights, build reports, and support advertiser performance evaluation (5 years)

Experience with advertising technology platforms including DSPs, SSPs, ad servers, and programmatic ecosystems (5 years)

Experience diagnosing and resolving complex technical challenges that span engineering, product, and partner teams, including root cause analysis and escalation management (5 years)

AdTech fundamentals including ad serving, programmatic operations, audience targeting, and campaign measurement (5 years)

Experience integrating with or managing third-party attribution providers (e.g., AppsFlyer, Adjust, Nielsen) to validate campaign performance and data flow (3 years)

Experience building or supporting REST API integrations between advertising platforms and external partners (3 years)

Experience serving as a technical point of contact for external clients, providing integration guidance and resolving implementation issues (3 years)

Experience working with data clean room environments (e.g., Snowflake or Habu) to enable privacy-safe data collaboration and audience targeting (3 years)

EOE, including disability/vets.

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | Salary: $172,369.00-270,500.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Must be legally authorized to work in the U.S. without sponsorship.

Subsidiary: PayPal

Travel Percent: 0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.