Medical Front Office - PRN at HIRE INTRODUCTION LLC in Dallas, TX

Job Purpose – PRN / Temporary Position

The Medical Front Office position at HIRE INTRODUCTION LLC, a temporary staffing solutions agency, provides administrative and patient support on an as-needed, temporary assignment basis. This is not a permanent position.

The role ensures the efficient operation of medical office front desks by managing patient interactions, verifying insurance information, scheduling appointments, and overseeing check-in and check-out procedures. The ideal candidate maintains a professional, organized, and welcoming environment to support high-quality patient care.

Key Responsibilities:

• Provide exceptional patient care and ensure a positive experience for all visitors to the medical office.

• Conduct insurance verification to confirm patient coverage and eligibility.

• Communicate effectively with patients regarding appointments, procedures, and office policies.

• Manage patient check-in and check-out processes, ensuring accuracy and efficiency.

• Implement patient recall and appointment reminders to maintain a consistent flow of scheduled visits.

• Handle collections and payment posting, ensuring accurate financial records.

• Assist with billing processes, addressing patient inquiries and resolving discrepancies.

• Maintain confidentiality and adhere to HIPAA regulations in all patient interactions and documentation.

Required Education:

• High School diploma or equivalent

Preferred Education:

• High School diploma or equivalent

Required Experience:

• Previous medical office or related experience (preferred)

• Experience with patient care and insurance verification

• Proficiency in patient communication, check-in, and check-out processes

Preferred Experience:

• Experience with patient recall and appointment reminders

• Familiarity with collections, payment posting, and billing procedures

• Bilingual is a plus

Required Skills and Abilities:

• Strong organizational and multitasking abilities

• Excellent communication and interpersonal skills

• Proficiency in using medical office software and electronic health records

• Ability to handle sensitive information with confidentiality and professionalism