Maintenance Assistant at Hilton in Taupō, Waikato, New Zealand

As an Maintenance Assistant, you’re not just responsible for ensuring the normal operation of hotel equipment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for the general work order maintenance work assigned by your superior, or assisting the Engineering department’s maintenance team in completing other maintenance work. As an Maintenance Assistant, you’re not just responsible for ensuring the normal operation of hotel equipment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Regulatory Compliance: Strictly adhere to staff rules, regulations, and management commands, ensuring careful operation and safe equipment use.
• Operational Management: Ensure the normal operation of the hotel’s power, water, gas, heating, and cooling equipment.
• Record Keeping: Promptly and accurately inspect equipment operation records and shift handover records.
• Equipment Maintenance: Inspect and maintain equipment and facilities under your jurisdiction, ensuring they are in good working condition.
• Energy Management: Save energy and control energy consumption, implementing measures to enhance efficiency.
• Event Support: Follow up on maintenance works for banquets and meetings, ensuring all related equipment functions well.
• Emergency Preparedness: Regularly test-run the generator to ensure power generation and transmission during power failures.
• Fire Safety Supervision: Supervise and inspect the hotel’s fire preventive works, taking measures to stop any violations.
• Training & Development: Supervise and train technicians and apprentices, developing their skills.
• Tool Management: Manage working tools, registering team members’ names upon usage, and recommend disciplinary actions for subordinates as needed.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Familiar with the operation principle and fault judgment method of large data centre infrastructure (power supply, air conditioning, fire control, security, monitoring, network, etc.).
• Willing to be engaged in the monitoring post for day shift and night shift for a long period, and have enough time to study.
• Strong sense of responsibility, teamwork, professionalism, and learning ability.
• Active and motivated in work, with a good sense of service.
• Good analytical and problem-solving skills, able to work independently.

About the Company

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.