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Housekeeping Supervisor - Conrad Indianapolis at Hilton · Indianapo…
Job Description
Housekeeping Supervisor - Conrad Indianapolis
Location: Indianapolis, IN, United States
Conrad Indianapolis is looking for a Housekeeping Supervisor to join the Housekeeping Team! This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand.
As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 247 guest rooms, 15,000 square feet of flexible meeting space, and 2 food and beverage outlets: The Capital Grille and The Lounge with the added convenience of in-room dining. We are home to the city’s only hotel spa and are connected via skywalk to The Arts Garden and The Indiana Convention Center, giving teams and guests seamless access across downtown Indianapolis.
Join a team that values clear goals, open communication, and data-driven decisions—backed by Hilton systems, strong ownership partnerships, and a culture that develops leaders and recognizes results.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Supervisor, you’re not just supervising daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Supervise the housekeeping team: Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas
- Oversee room readiness: Assign, inspect, and verify room status, promptly reporting any discrepancies
- Oversee operational logistics: Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program
- Coordinate maintenance needs: Partner with Engineering and Property Operations to address repair and maintenance issues
- Support housekeeping operations: Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels
- Delight our guests: Address special guest needs in a timely, friendly, and professional manner
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.