Silver Dollar City Resort - Staff… at Herschend… · Branson…

Silver Dollar City Resort - Staff Accountant [EXE]

Silver Dollar City is ushering in a new era of Ozarks hospitality with its first-ever landmark resort, a stunning six-story, craftsman-style, 262-room retreat which overlooks sweeping, untouched vistas of the Ozark Mountains and Table Rock Lake. Thoughtfully designed to blur the lines between nature, craft, and comfort, Silver Dollar City Resort offers guests direct, priority access to the park and nearby attractions and serves as a focal point of a major multi-million-dollar investment redefining the Branson experience. From the theme park and White Water to Showboat cruises and the region’s most beloved adventures, the resort is the best way to experience it all.

Joining the Silver Dollar City Resort team is becoming part of a legacy of service. Rooted in the Herschend family’s decades-long commitment to heartfelt hospitality, inspiring storytelling, and the preservation of regional craft, this organization has grown from a single cave tour in the 1950s into the world’s largest family-owned theme park, attractions, and hospitality company. If you’re passionate about creating meaningful, memory-making experiences and want to play a foundational role in shaping how thousands of families discover the Ozarks for generations to come, this is a rare opportunity to help build something extraordinary with a mission-driven team that truly cares.

The ideal candidate for the Staff Accountant position is a detail-oriented, highly organized professional who demonstrates strong analytical thinking, sound judgment, and effective problem-solving skills. This individual thrives in a fast-paced hospitality environment, manages multiple priorities with accuracy and efficiency, and communicates professionally with team members at all levels.

Summary of Essential Functions & Responsibilities

• Perform general accounting duties within the Finance Department and support receiving processes as assigned.

• Support the development and implementation of financial policies, procedures, and internal controls to ensure accurate financial operations during the resort's pre-opening phase and ongoing operations.

• Collaborate with resort departments to maintain accurate revenue and expense reporting while supporting operational goals and upholding Silver Dollar City Resort's Heartspitality® culture.

• Respond to customer and vendor inquiries in a timely, efficient manner, including researching and resolving issues and requests.
• Assist in the processing of invoices for payment.
• Responsible for reconciling vendor statements and resolving discrepancies.
• Responsible for primary accounts receivable functions.
• Assist with receiving functions.
• Maintain complete and accurate receiving records and assist with verifying counts.
• Maintain accurate records to support vendor and group billing inquiries.
• Assist with preparing daily revenue and labor reports as needed.
• Assist departments with general ledger research and reclassification entries.
• Perform general ledger functions, including creating, reviewing, copying, printing, and reporting on entries.
• Prepare monthly journal entries as assigned.
• Coordinate and conduct monthly credit meetings.
• Communicate with departments involved in the credit process, including Sales, Catering, CS, Reservations, and Front Desk.
• Communicate with front-of-house and back-of-house department leaders involved in accounts payable.
• Apply applicable Missouri sales and use tax requirements and tax-exemption documentation procedures within assigned responsibilities.
• Review checkout accounts with outstanding balances daily to support compliance with the resort’s credit policy.
• Demonstrate and communicate Silver Dollar City Resort’s culture.
• Follow Silver Dollar City Resort Finance standard operating procedures (SOPs).
• Assist with audit requests and special projects.
• Prepare and distribute reports as needed.
• Maintain open communication with all departments.

Management reserves the right to change and/or add to these duties at any time

Qualifications

• At least one year of accounting administrative experience required; hotel accounting experience strongly preferred.
• College coursework, a degree, or formal education in accounting preferred.
• Experience in a customer-facing environment, including responding to questions and resolving concerns.
• Ability to communicate clearly and professionally, verbally and in writing, with guests, leaders, and coworkers in person and by telephone.
• Ability to collaborate effectively with coworkers across departments.
• Ability to perform accurate mathematical calculations.
• Strong problem-solving skills and ability to make sound, timely decisions.
• Proficiency with Microsoft Office; experience with OPERA property management systems (PMS) and restaurant point-of-sale (POS) systems preferred.
• Maintain a professional appearance in accordance with company standards and contribute to a positive guest experience.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.

Physical Requirements

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Stand: Indoors and outdoors on surfaces that may include uneven terrain, inclines, tile, wood, carpet, asphalt, and concrete.
• Walk: Navigate stairs and uneven or sloped surfaces in assigned work areas.
• Lift and/or move: Up to 40 pounds, as required for assigned duties.
• Climb: Ascend and descend stairs and navigate sloped surfaces as needed.
• Vision: Perform tasks requiring visual review of documents, screens, and records, with or without reasonable accommodation.
• Repetitive motion: May include stooping, bending, kneeling, reaching, and twisting.
• Use hands and fingers to operate office equipment and handle documents and other work materials.
• Communicate effectively in person and by telephone, with or without reasonable accommodation.
• Able to obtain a Missouri State driver’s Class F license and auto insurance

Benefits Offered

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401(k) & Profit Sharing - The Profit Sharing and 401(k) Retirement Plan is available to hosts after they have been with the Company for 3 months (Monthly Plan Entry Dates).
• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for co-pay, whether insured or not.
• Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner.
• See all the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits.

Equal Opportunity Employer / Disabled / Veterans

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.