Lead Field Service Technician - Traveling at Here to Serve… · Remote

Here to Serve Renewables is more than a job—it’s a calling to serve with grit, accountability, and heart. Backed by 19+ years of industry leadership, we take ownership to a fault, fight like the underdog, and do the next right thing—no matter how hard it gets. We believe real success is built by never compromising our people’s wellbeing for profit and refusing to quit when challenges arise. Come build your American Dream with a team that shows up, stands tall, and never, never, never gives up!

Title: Lead Field Service Technician

Department: Field Services

Location: Nationwide Travel Required

Reports To: Operations Resource Manager

Who We Are

Here to Serve Renewables isn’t a staffing company—we’re a performance-driven service provider in utility-scale renewable energy.

We deploy elite technicians who solve problems, lead from the front, and deliver results when it matters most—post-COD, warranty and high-stakes field operations.

But here’s what separates us…

We don’t just build projects—we build people.

We invest heavily in training, leadership development and real career progression for those willing to earn it. Our technicians aren’t disposable labor—they’re the backbone of our company, and we treat them like it.

That means:

• Access to leadership (no layers of bureaucracy)
• Real opportunities to grow into leadership roles
• A culture that values safety, wellbeing, and doing the right thing—every time
• High standards, high accountability, and high reward for those who perform

If you want a place where you can coast, this isn’t it.

If you want to sharpen your skills, grow your career and be part of a team that actually gives a damn—you’re in the right place.

Position Overview

The Senior Field Service Technician is a high-level technical leader responsible for diagnosing, troubleshooting, and resolving complex issues across utility-scale solar and related infrastructure.

This role goes beyond turning wrenches—you will:

• Lead crews
• Own field execution
• Interface with clients
• Deliver clean, professional documentation
• Solve problems others can’t

If you can’t lead, communicate, and think critically under pressure, you will get exposed quickly in this role.

Key Responsibilities

Technical Execution

• Diagnose and resolve issues across utility-scale solar systems (DC & AC)
• Perform ground fault detection, isolation, and repair
• Execute advanced DC field troubleshooting
• Troubleshoot, maintain, and repair inverters (string & central)
• Support work in substations and switchyards (preferred experience)
• Interpret schematics, single-line diagrams, and system layouts

Leadership & Field Management

• Lead and manage medium to large field crews
• Set the tone for safety, quality, and urgency on site
• Ensure work is completed on time and to spec
• Hold team members accountable—no babysitting, no excuses

Client & Project Interface

• Serve as a frontline representative with customers on-site
• Communicate issues, timelines, and solutions clearly and professionally
• Support project execution, punch lists, and warranty work

Documentation & Reporting

• Maintain accurate, detailed service reports
• Document troubleshooting steps, findings, and resolutions
• Track materials, labor, and job progress
• Ensure all documentation meets internal and client standards

Required Experience & Qualifications

• 3–5+ years of in-field experience in utility-scale solar (O&M and/or construction)
• Proven expertise with:
• Ground fault detection, testing, and repair
• DC systems troubleshooting
• Inverter diagnostics and repair
• Ability to read and interpret electrical schematics and drawings
• Demonstrated experience leading crews in field environments
• Strong administrative discipline—if it’s not documented, it didn’t happen
• Willingness and ability to travel extensively

Preferred Qualifications

• Experience with substations and switchyards
• OSHA 30 Certification (preferred)
• Electrical certifications or licensed electrician background
• OEM inverter training (SMA, Power Electronics, Sungrow, GE, etc.)

Core Competencies (Non-Negotiables)

• Ownership Mentality – You don’t wait to be told
• Problem Solver – You figure it out or escalate intelligently
• Leadership Presence – People follow you because you earn it
• Attention to Detail – Sloppy work and sloppy paperwork are unacceptable
• Resilience – Long days, tough conditions, high expectations

What Success Looks Like

• Problems are solved quickly and correctly the first time
• Crews are productive, aligned, and accountable
• Clients trust you and request you back
• Reports are clean, complete, and submitted on time
• You raise the standard on every site you step on

Why This Role Matters

This isn’t just another technician role.

This is the difference between a project that drags—and one that performs.

You are the person who walks into chaos and brings order.