IT Applications Intern (Fall 2026) at Hendrickson in Canton, OH

Summary: Hendrickson is seeking an IT Applications Intern to assist with data preparation and cleansing for migration to QAD systems and provide help desk support for end-users. The role involves creating documentation, participating in user acceptance testing, and assisting with SQL queries and bug-fixing tasks. Responsibilities: - Data preparation and cleansing - Monitor, research and complete help desk tickets for end-user support and troubleshooting - Create and update user guides, manuals, work instructions, test scripts, etc - Participate in user acceptance testing for new applications and enhancements - Gather requirements for new applications or enhancements to create project scopes and supporting documentation - Development and modification of SQL queries and/or stored procedures - Bug-fixing within internal applications - Assist team with other projects and tasks as needed Required Qualifications: - Current studies in the field of Information Technology - Strong customer-service orientation - Strong understanding of SQL - Basic understanding of Object-Oriented Programming, preferably C#, VB.NET - Familiarity with HTML, HTML5, CSS, CSS3, JavaScript - Above average communication skills, written and verbal - attention to detail is a must - Proficient in MS Office/MS 365 (Word, Excel, PowerPoint, Teams, Outlook, OneNote, etc.) - Ability to work independently and as part of a team - Strong verbal, written and interpersonal skills - Must exhibit the highest professionalism, self-initiative, enthusiasm, and work ethic - Customer service skills: Ability to demonstrate patience and understanding when helping users of IT services Required Skills: SQL, Object-Oriented Programming, C#, VB.NET, HTML, HTML5, CSS, CSS3, JavaScript, Microsoft Office, Microsoft 365, Customer service orientation Internship Start Date: Start in 2026 Fall Benefits: Medical, dental, and vision insurance, Life, travel, and disability insurance, A flexible spending account, 401K plans, A pension plan, Paid holidays and vacation, Financial assistance programs if you decide to adopt a child or want to pursue further education, A comprehensive wellness program, An Employee Assistance Program, that supports individuals in the proactive management of their overall health and wellness