Shoe shop Manager at Hello Quality in Midrand, Gauteng

STORE MANAGER – FOOTWEAR RETAIL
(Stock, Custom Orders, Repairs & Alterations)
Location: Retail Store
Employment Type: Full-time
About the Role
We are seeking a motivated Store Manager to lead our footwear retail store. This role manages
stock sales, custom orders, repairs & alterations, while driving in-store sales, marketing,
and social media engagement.
Key Responsibilities
● Achieve sales targets across stock, custom, and repair services
● Deliver premium customer service and product knowledge
● Process custom orders, measurements, repairs, and alterations
● Manage inventory, stock control, and store presentation
● Lead, train, and motivate store staff
● Support digital marketing and social media content & engagement
● Manage daily store operations, cash-ups, and reporting
Key KPIs
● Sales target achievement
● Custom & repair turnaround times
● Average transaction value
● Stock accuracy
● Customer satisfaction
Requirements● 3–5 years retail experience, with management or supervisory exposure
● Footwear, fashion, or premium retail experience preferred
● Experience with custom products or repairs advantageous
● Strong sales, organisation, and communication skills
● Comfortable using social media for business

Job Types: Full-time, Permanent

Pay: From R10 000,00 per month

Ability to commute/relocate:

• Midrand, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma (Preferred)

Work Location: In person