Heartland Dental→
Business Assistant
Entry LevelOn-site
Location
Burnsville, MN
Salary
$52k–$54k/yr
Experience
Not specified
Posted
1 month ago
Skills
dentrixinsurance billingcustomer service
Job Description
Summary: Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to over 3,000 supported doctors across the United States. They are seeking a Business Assistant to manage front office duties, support patient care, and foster a collaborative team environment.
Responsibilities:
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Required Qualifications:
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Availability to attend virtual training sessions (or in-person) periodically throughout the year
- As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN
Preferred Qualifications:
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
Required Skills: Dentrix, Insurance billing
Important Skills: Customer service
Benefits: Health insurance, Retirement savings plans, Six paid holidays, PTO (paid time off), Access to on-demand Daily Pay
Benefits
Health insurance
Retirement savings plans
Six paid holidays
PTO (paid time off)
Access to on-demand Daily Pay