Case Manager - STOP at HealthRIGHT 360 in San Diego, CA

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
This is a union-eligible position.
The required shift for this position is: 8:00am- 4:30pm

JOB SUMMARY
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible
and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic
barriers to healthcare and promote health equity for all. We offer a wide range of services, including
mental health care, residential and outpatient substance use treatment, and primary health services.
Additionally, we provide transitional support for individuals re-entering the community after involvement
in the criminal justice system. By integrating physical and behavioral health, we empower individuals to
overcome challenges by addressing social determinants of health, fostering resilience, and facilitating
recovery.

The Specialized Treatment for Optimized Programming (STOP) Area Six Program connects California
Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based
programming and services during their transition into the community, with priority given to those
participants who are within their first year of release and who have been assessed as a moderate to high
risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with
detoxification, licensed residential treatment programs, outpatient programs, professional services, and
reentry and recovery housing throughout the program area to assist participants with reentry and
recovery resources.

The Case Manager works with a multidisciplinary team to provide casework services to clients, handle
intake and initial placement in community-based services, transportation, case plan, case management,
and interface with Division of Adult Parole Operations (DAPO) to assist clients in navigating the needed
services to reach health and recovery. Case Manager ensures that the quality of services delivered by
the community-based providers (CBP) meet the standards set forth by the California Department of
Corrections and Rehabilitation (CDCR) and HealthRIGHT 360.

KEY RESPONSIBILITIES
Case Management
• Maintain an assigned caseload of up to fifty (50) CDCR clients or more depending on needs.
• Provide learning experience opportunities and offer clinical support to assist clients in meeting
their treatment goals.
• Develop Case Management Plans (CMP) for clients.
• Develop and monitor clients’ progress relative to their CMP through all of phases of the program
and link them to both internal and external resources based on their treatment needs.
• Keep AOR apprised of clients’ progress and develops exit and aftercare plans.
• Travel to CBPs, sometimes requiring overnight stays, to provide outreach, case management, and
assessment services.
• Correspond with AOR and assigns authorization for readmissions and client transfers.
• Assist with training of new hires.
Placement
• Assess, schedule, and coordinate placements of referrals into appropriate community
placements.
• Coordinate transportation with the Transportation Coordinator.
• Screen paperwork for obstacles to treatment provision.
• Conduct daily communication with Parole Agents.
• Conduct presentations to community agencies to increase referrals.
• Identify community capacity needs.
• Revise and submit placement requests.
Documentation
• Maintain accurate and comprehensive files on each caseload client and community-based
providers.
• Maintain progress notes in clients’ files.
• Complete reports as assigned.
• Maintain accurate records by entering data into various electronic systems.
• Help ensure the accuracy, confidentiality, and timeliness of incident reports.
• Reconcile Activity Reports with community providers.
Administration and Other Duties
• Ensure ongoing communication with the CDCR personnel regarding clients.
• Complete reports as assigned.
• Contact CBPs to request timely and sufficient reports.
• Report urgent incidents to supervisor.
• Attend required training and meetings
• Complete assigned training in a timely manner.
And perform other duties as assigned.
QUALIFICATIONS
Education, Certification, or Licensure
• Option I:
o High school diploma or equivalent.
o Valid Substance Use Disorder Counselor registration/certification from a certifying agency
(CCAPP, CAADE, CADTP).
• Option II:
o Bachelor’s degree in Social Work, Psychology or related field.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
• Valid California Driver’s License and access to registered and insured transportation preferred.
Experience
• Minimum of two years’ case management experience with the criminal justice population.

PHYSICAL REQUIREMENTS
In an 8-hr workday, employee is required to perform work:
Sitting 4 Hrs
Standing 2 Hrs
Walking 2 Hrs
Driving Occasionally

In an average month, employee must travel out of town:
☐ Often (>2x) ☒ Sometimes (<2x) ☐ Never

In an 8-hr workday, employee must:
Not at all Occasionally (1/4-2½ hrs.) Frequently (2½-5½ hrs.) Continuously (5½-8 hrs.)
Bend/stoop ☐ ☒ ☐ ☐
Climb ☒ ☐ ☐ ☐
Reach above shoulder level ☐ ☒ ☐ ☐
Kneel ☐ ☒ ☐ ☐
Balance ☒ ☐ ☐ ☐
Push/pull ☐ ☒ ☐ ☐
Squat ☐ ☒ ☐ ☐
Crawl ☐ ☒ ☐ ☐
Crouch ☐ ☒ ☐ ☐
Lift* ☐ ☒ ☐ ☐
Carry** ☐ ☒ ☐ ☐

* Usual number
Maximum number

5
20

lbs
lbs

** Usual number
Maximum number

5
20

lbs
lbs

Job requires:
Working at heights ☐ Yes ☒ No Explain
Operating heavy machinery ☐ Yes ☒ No Type
Operating desk machines ☒ Yes ☐ No Type Computer, fax, printer, phone
Precise manual dexterity ☒ Yes ☐ No Explain Documentation, data entry
Exposure to extreme heat, cold, humidity ☐ Yes ☒ No Explain
Exposure to dust, fumes, gases, chemicals ☐ Yes ☒ No Explain

HealthRIGHT 360 is committed to fair and equitable compensation practices. Placement within the compensation range is based on factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. In addition to salary, HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements
The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.
HealthRIGHT 360 is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination, harassment, and retaliation based on any characteristic protected by applicable federal, state, or local laws, including race, color, ancestry, national origin, religion, sex, pregnancy, gender identity, gender expression, sexual orientation, age, disability, medical condition, genetic information, veteran status, marital status, and any other protected characteristic. We are committed to providing equal employment opportunities through fair and equitable recruitment, hiring, compensation, development, and advancement practices.
We will consider for employment qualified applicants with arrest and conviction records.
Must complete a background check and Live Scan.