Part-Time Accounts Receivable Officer… at Healthengine · Perth

Company Description

This is your opportunity to join our team of forward-thinking, change-making individuals. Operating at the intersection of health and tech, you'll help us shape the future of healthcare.

Our Mission

Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all care providers. We strive to achieve this through Australia’s leading healthcare marketplace, bringing together over 4 million active Australians, and more than 10 thousand practitioners that are powered by our technology - and growing.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians.

The Gig:

We are seeking a part-time Accounts Receivable Officer to join our Finance Team on a 12-month contract from January 2027. The role offers up to 22.5 hours across three days per week, with Mondays required and the remaining days open for discussion.

Reporting into the Finance Manager, the purpose of this role is to ensure Healthengine receives timely payment for the services it provides and to ensure these transactions are recorded appropriately. The overall goal is to maintain our aged receivables, improve the number of days sales are outstanding (DSO) and ensure our monthly cash collection targets are met.

Responsibilities:

• Performance of daily bank account reconciliations at an estimated volume of 20-50 transactions per day.

• Maintenance of all accounts receivable records

• Resolving customer account queries and investigating any other irregularities

• Collection of customer overdue accounts including the sending of statements and liaising with debt collection agencies

• Assistance with the preparation of weekly and monthly DSO and aged receivables reporting

• Attending to up to 20 outbound customer debt follow-up calls per week, along with emails

• Providing cover and support to the broader Finance team including assistance with other ad-hoc finance tasks (as required)

About You

• You have the ability to negotiate effectively and professionally with a range of customers and/or colleagues, with a focus on customer retention.

• You are comfortable working autonomously and willing to take full ownership of the responsibilities and tasks associated with the role.

• You are able to manage your own time effectively, multi-task when required and work well under pressure.

• You are also comfortable with new systems and processes including the use of Microsoft Excel to prepare and replicate financial reports.

Experience you’ll bring:

• 2+ years experience in a similar position

• Experience with Microsoft Office and an intermediate level of Microsoft Excel skills

• Exposure to any of NetSuite, Hubspot or SalesForce CSM would be looked upon favourably

Additional Information

Additional Information

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. You will learn a lot and grow even more. Healthengine is the ideal workplace to bring ideas, make change and leave a lasting impact on your team and the industry.

In addition to an array of growth opportunities, we also offer:

• A hybrid workplace that offers flexibility to balance work and life
• A vibrant social calendar of events, quarterly team-building activities and more
• Perth Office Perks: A weekly food shop keeps the kitchen stocked with plenty of snacks, treats and all kinds of beverages to help yourself to, alongside our Friday drinks trolley, table tennis and games plus a subsidised vending machine.
• Access to growth opportunities and learning resources to develop your personal and professional skills
• Workplace wellness program including 24/7 EAP access that extends to your family, fitness apps and other wellbeing resources
• Extra leave so you can rest, recharge and live well
• Discounts and salary packaging options through our benefit partner
• Support for you when it comes time to grow your family with paid parental leave

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023 and are a certified Great Place to Work in Australia 2025/26.

Diversity and inclusion

At Healthengine, we believe in the power of a diverse work environment to fulfil our mission and better serve our providers and patients. We’ve created a culture that genuinely values diverse perspectives and backgrounds, knowing that our differences can inspire new ideas. We are fully committed to building and maintaining our inclusive environment where all voices are respected and heard. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.