Kitchen Assistant at HC-One in Sunderland, England, GB

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In your role as a Kitchen Assistant at HC-One, you’ll value one thing above all: kindness. It’s the thread that runs through everything we do in our Dementia, Nursing, Residential, and Specialist care homes. Every person who works with us understands that our Residents are individuals with their own life experiences, families, and stories. By joining HC-One, you’ll have the chance to make a meaningful difference every day — giving something back to those who have given so much throughout their lives.

As a Kitchen Assistant, you’ll play an essential role in delivering high-quality care through food. You’ll help prepare and serve nutritious, well-balanced meals that support the health and wellbeing of our Residents — many of whom have specific dietary needs. Your responsibilities will include:

• Assisting with meal preparation under the direction of the Chef or Cook
• Serving meals with warmth and respect in a timely and friendly manner
• Maintaining cleanliness and hygiene in the kitchen, including equipment and surfaces
• Monitoring and recording food storage temperatures (fridges, freezers, etc.)
• Supporting stock rotation and ensuring ingredients are properly stored
• Showing new team members how to safely use kitchen equipment
• Washing up and ensuring the kitchen remains spotless — even after a busy lunch rush

Everything you do will reflect your care for the Residents, always keeping their comfort and dignity front of mind.

We’re looking for someone with some kitchen experience and a real passion for helping others. You’ll need either an NVQ2 in Catering or Food Preparation or a willingness to work towards it. Strong organisational skills, a keen eye for detail, and the ability to follow recipes and record information accurately are essential. And most importantly, every time you interact with a Resident or co-worker, you’ll show patience, respect, and genuine kindness.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About HC-One

At HC-One, kindness is more than a word—it’s a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives.

To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualities—what we call Kindness the HC-One Way:

• We are curious—asking questions, seeking to understand.

• We are compassionate—walking in the shoes of others.

• We are creative—finding practical ways to make things happen.

• We are courageous—supporting residents to live the life they choose.

• And we are dependable—people can always count on us.

We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do.

We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we’re looking for team members who are comfortable with technology—or open to learning.You'll be supported every step of the way.

We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growth—opening up opportunities at regional and national levels.

Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Kitchen Assistant we will invest in you and you will enjoy additional support and benefits including:

• Hourly rate is subject to experience and qualifications.

• Paid Enhanced DBS/PVG

• Free uniform

• During a shift of eight hours or more a nutritious meal will be available

• Company pension scheme

• 28 days annual leave inclusive of bank holidays

• Group life assurance cover

• Wagestream - financial wellbeing and flexible access to pay as you need it

• Award-winning learning and development and support to achieve qualifications.

• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16

• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.

• Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.

• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues