Manager of Staff Learning and Development at Haynesboone · San…

Manager of Staff Learning and Development Location: San Antonio The Manager of Staff Learning and Development is responsible for leading and executing the firm’s performance management and learning strategy for staff. This role oversees the design, implementation, and continuous improvement of performance review processes, professional development programs, and staff capability-building initiatives. This position requires a strategic thinker with executive presence, sound judgment, and the ability to collaborate effectively with administrative and attorney leadership. Essential Duties Performance Management Leadership Oversee the firm’s performance management lifecycle for non-attorney staff, including 30-day and 90-day reviews, annual reviews, and mid-year check-ins. Ensure performance processes are aligned with business objectives, talent strategy, and organizational culture. Train legal personnel managers on goal setting, performance documentation, feedback delivery, and performance improvement planning. Monitor review completion rates and quality through reporting and analytics. Partner with leadership to address performance trends and organizational capability gaps. Learning & Development Strategy Design and implement a comprehensive staff learning framework aligned to competency models and career pathways. Oversee LinkedIn Learning and other learning platforms, ensuring curated learning paths by function and level. Develop leadership development programs for supervisors and emerging leaders. Partner with department leaders to identify skill gaps and build targeted development solutions. Measure program effectiveness through participation metrics, feedback, and performance outcomes. HR Team Leadership & Development Provide coaching, training, and ongoing development to elevate business acumen, sophistication, and consultative capability of Human Resources teammates. Partner with the Senior Manager of Human Resources to establish and maintain clear service standards, workflows, and accountability measures. Review and ensure accuracy of team work product, including documentation, communications, and compliance deliverables. Lead regular team development sessions to enhance strategic partnership skills. Strategic Partnership & Advisory Serve as a trusted advisor to administrative department leaders on performance and development matters. Provide guidance on employee relations matters as needed, in partnership with senior HR leadership. Ensure consistent application of policies, practices, and documentation standards. Contribute to workforce planning discussions and talent strategy initiatives. Compliance & Process Excellence Ensure performance documentation meets legal and compliance standards. Maintain updated policies related to performance and professional development. Develop dashboards and reporting tools to track talent development outcomes. Reporting Relationship The Manager of Staff Learning and Development reports directly to the Senior Manager of Human Resources. Subordinate staff: Human Resources Generalists, Human Resources Specialist, and Human Resources Administrative Assistant. Qualifications Knowledge/Experience Minimum of 7 years of progressive Human Resources and/or Learning and Development experience, with demonstrated expertise in performance management and professional development. Experience in a law firm or professional services environment is required. Proven experience managing staff and elevating team capability, ensuring high standards of execution, professionalism, compliance, and client service across all Human Resources or other talent-oriented operations. Demonstrated experience designing and implementing structured professional development programs. Strong understanding of employment laws related to performance documentation and employee relations. Experience leveraging HRIS systems (Workday preferred) and learning management platforms. Skills Executive presence and high level of professionalism. Strong analytical and data interpretation skills. Exceptional written and verbal communication skills. Ability to partner with and advise senior leaders. High level of discretion and judgment. Strong organizational and project management capability. Ability to manage multiple priorities in a deadline-driven environment. Coaching and mentoring capability with a consultative approach. Education Bachelor’s degree is required, preferably in Human Resources, Organizational Development, Business Administration, or related fields. SHRM-CP, SHRM-SCP, PHR, or SPHR certification strongly preferred. Physical Demands Must be able to move around the office up to 15% of the time to make copies, fax, file, etc. Remains stationary at least 85% of the time.  This position requires constant communication and exchange of information with the Firm attorneys, clients, and staff. This position must be able to inspect and observe information on a computer screen at least 85% of the time. Occasional standing, walking, and presenting in training environments. Ability to lift up to 15 pounds occasionally. Working Conditions Professional office environment on a 4:1 in-office schedule. Some travel required.  While we expect this position to be filled in our Dallas or Dallas-North offices, we may consider other office locations provided there is a business and experience fit. At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success. Haynes and Boone’s San Antonio office sits on the famed Paseo del Rio (Riverwalk) in the heart of downtown, where our lawyers handle complex corporate, capital formation, energy, labor and employment, real estate, water law, intellectual property and litigation matters for our clients. Our lawyers are recognized in the Texas Super Lawyers directory (Thomson Reuters); Best Lawyers (Woodward/White, Inc.); and the Chambers USA legal directory (Chambers & Partners). Our lawyers are also committed to giving back through leadership, participation and financial support of civic and charitable organizations. Our lawyers serve as past and current chairs of local Chambers of Commerce and related committees, board members of numerous charitable and civic organizations, and past bar section presidents. We are committed to having an inclusive workforce that reflects our communities, and we seek highly motivated lawyers and staff who value our culture of respect and teamwork.