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Pool Repair Heat Pump Technician at Hawkins… · Hawkins…
Job Description
Pool Repair Heat Pump Technician
Pay: Performance Pay Plan
Schedule: Monday – Friday with rotating on-call shifts covering Saturdays (and potential Sundays); Tuesday – Saturday schedules currently available
Vehicle: Company vehicle for work use
About Us:
Hawkins Service Company is a leading home services company specializing in HVAC, Electrical, Plumbing, Gas, and Pool services, with offices in Tampa and Ft. Myers. We serve residential and commercial clients with a focus on professionalism, reliability, and customer satisfaction, and we take pride in teams of skilled professionals who deliver exceptional results on every job.
The Role:
As a Pool Repair Heat Pump Technician, you will diagnose, repair, and maintain heat pump pool heaters and related pool plumbing and electrical systems so customers' pool heating runs efficiently, safely, and reliably year-round. Hawkins is a premier warranty station for AquaCal, Jandy, Hayward, and Pentair, and you will coordinate with dispatch and office staff on a daily route. Your pay is hourly plus commission, so your sales and install numbers directly drive your earnings.
Job Responsibilities:
Heat Pump Repair & Installation
Diagnose, repair, and maintain pool heat pumps, including electrical components, refrigerant systems, and control boards.
Troubleshoot and service pool electrical and mechanical systems such as pumps, filters, and automation.
Install new pool heating systems and upgrade existing systems to meet customer needs or updated code requirements.
Complete warranty and non-warranty repairs for AquaCal, Jandy, Hayward, and Pentair.
Preventive Maintenance
Inspect wiring, compressor operation, and refrigerant levels for optimal performance.
Partner with customers on semi-annual preventive maintenance visits, including testing, cleaning, and verifying equipment performance.
Customer Experience & Documentation
Provide accurate estimates and recommend repair or replacement options.
Maintain detailed service records in ServiceTitan and communicate promptly with dispatch and office staff.
Deliver a professional, positive customer experience on every visit.
Training & Compliance
Complete all work to Florida and local code requirements and company safety standards.
Participate in ongoing training sessions and weekly team meetings.
What Success Looks Like:
Heat pumps repaired right the first time, with minimal callbacks.
Strong sales and install numbers from estimates and recommendations.
Customers enrolled in semi-annual preventive maintenance.
Daily route managed efficiently.
Complete, accurate service records on every job.
Qualifications:
Required
Minimum 3–5 years of experience repairing or installing heat pump pool heaters or similar HVAC systems.
Strong understanding of refrigeration, electrical diagnostics, and pool plumbing systems.
Proficiency with tools and diagnostic equipment for heat pump and pool system repair.
Excellent troubleshooting and communication skills.
Ability to work independently and manage a daily route efficiently.
Ability to lift and move up to 50 lbs, work outdoors in varying weather, and kneel, bend, and stand for extended periods.
Valid driver’s license with a clean driving record.
Preferred
EPA certification (or ability to obtain within 90 days).
Pay & Benefits:
Hourly plus commission based on sales/install numbers
Company vehicle for work use
Health, dental, and vision insurance
401(k) plan
Paid time off and holidays
Ongoing professional training and development
Why Work With Us?
If you want to be part of a stable, fast-growing organization, join our team and find what you are looking for. You will work in a closely held business where you are appreciated by your team and customers, where your pay reflects your performance, and where your contribution has a direct impact on the success of the company.
Equal Opportunity Employer:
Hawkins Service Company is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.