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Caregiver - STNA or HHA - No… at Haven Home Care · Lakemore
Skills
Job Description
Haven Home Care | Hiring Home Health Aides Across Summit County, Ohio
LICENSED, CERTIFIED, EXPERIENCED, OR BRAND NEW — THERE'S A SPOT FOR YOU
We hire Home Health Aides four different ways. Pick the one that matches your background and see how fast you could start.
GOT AN STNA LICENSE? (active or expired)
Start in 1-3 days. $18/hour.
Your license proves you passed the state competency test. You skip our written and skills test entirely. Active or expired — doesn't matter.
What you do:
Apply with your STNA license number
Phone talk (20 minutes)
Short online questionnaire
Sign your paperwork online
Online orientation + document verification (30-40 minutes)
Fingerprinting
GOT AN HHA CERTIFICATE? (30+ hours)
Start in 5-8 days. $16-18/hour based on interview.
Certificate must be 30+ hours, signed by RN (unless completed online).
What you do:
Apply and send your certificate
Phone talk (20 minutes)
Short online questionnaire
Take the HHA test at our Cuyahoga Falls office (scheduled with you)
Sign your paperwork online
Online orientation + document verification (30-40 minutes)
Fingerprinting
WORKED UNDER AN RN OR LPN FOR 1+ YEAR? (no certificate needed)
Start in 5-8 days after we verify. $16-18/hour based on interview.
You need 1+ year at one company where your supervisor was an RN or LPN.
Jobs where this applies:
Nursing homes
Hospitals
Skilled home health agencies (Medicare-certified)
Assisted living with licensed nurses on staff
Jobs where this does NOT apply:
Non-medical home care agencies (supervisor was a care coordinator or office manager)
Private caregiving for family or friends
Any workplace without a licensed nurse as your supervisor
Ohio requires Home Health Aides to have training OR supervised experience under a licensed nurse. We don't make this rule — the state does.
IMPORTANT — HOW WE VERIFY YOUR EXPERIENCE
Ohio law requires us to verify your experience by calling your former employer directly. They confirm your dates, that you worked there 1+ year, and that your supervisor was an RN or LPN.
This will NOT work if:
Your former employer uses The Work Number or another third-party verification service (those services only confirm basic dates — they don't confirm RN/LPN supervision, which is what Ohio requires)
The company has closed and no longer has records of your employment
They can't or won't verify the details we need
If your old employer uses The Work Number, we cannot use this pathway for you. You may need GOT AN HHA CERTIFICATE or NO EXPERIENCE AT ALL pathways instead.
Not sure how your old employer verifies employment? Call their HR department before you apply, or text us at (330) 400-3423 and we'll help you figure it out.
What you do:
Apply — include your former employer's name, phone number, your RN or LPN supervisor's name and title, and the dates you worked there
We call your old employer to verify your experience AND confirm your supervisor was an RN or LPN
Once verified, we schedule your phone talk (20 minutes)
Short online questionnaire
Take the HHA test at our Cuyahoga Falls office (scheduled with you)
Sign your paperwork online
Online orientation + document verification (30-40 minutes)
Fingerprinting
We check before the phone interview so neither of us wastes time if we can't confirm your background.
Not sure if your experience qualifies? Text us at (330) 400-3423 and we'll help you figure it out.
NO EXPERIENCE AT ALL? WE TRAIN YOU FREE.
Start in 1-2 weeks. $16/hour.
No background needed. We give you free online training — 32 hours, done from home. We teach everything.
What you do:
Apply
Phone talk (20 minutes)
Short online questionnaire
Complete free 32-hour online HHA training (at home, 6 days to finish, NOT paid)
Take the HHA test at our Cuyahoga Falls office (scheduled with you)
Sign your paperwork online
Online orientation + document verification (30-40 minutes)
Fingerprinting
Don't finish training in 6 days? We close your application. If something comes up, text us right away.
CAN'T VERIFY YOUR EXPERIENCE? CERTIFICATE DOESN'T QUALIFY?
Maybe the company you worked for closed. Maybe there's no one left to call, or they only use a service like The Work Number. That's okay. You're not turned away. You can still join by taking our free online training to qualify.
And because you already have a care background, your pay stays based on your interview ($16-18/hour), not the brand-new rate. Only people with no experience at all start at $16.
THE STATE TEST
Ohio law says all Home Health Aides must pass a competency test. Two parts: written questions and skills you demonstrate. 80% on both parts. Both happen in person at our Cuyahoga Falls office — we find a time that works for you.
Passed this test at another company? Show us results with 80% or higher and you skip it.
One thing we ask: our nurse drives to the office just for your test — nothing else. If you can't make it, text (330) 400-3423 BEFORE your test time. We'll reschedule you, no problem. But if you just don't show up, our nurse waited for nothing. We take that seriously.
STNAs skip the test entirely. Your license — active or expired — is all you need.
WHAT HOME HEALTH AIDES DO
You visit people in their homes and help with everyday tasks. Mostly older adults. Baths, getting dressed, making meals, light cleaning, running errands, keeping them company. This is physical work — you help people move around and you're standing most of the day. If you need help doing these tasks, tell us. We can talk about what might work.
You do NOT give medicine or handle medical tasks. Nurses do that.
BEFORE YOU APPLY — IS THIS WORK FOR YOU?
Home care isn't just a job. It's a calling.
This work is for people who actually CARE about the elderly community. Not people just chasing a paycheck. Our clients are vulnerable — many can't get through the day without help. They depend on you showing up.
We've seen people quit after one shift. We've seen people quit after 1-2 weeks because the travel between clients was too much, or the work itself wasn't cut out for them. That hurts us — but it hurts the client more. A vulnerable person who needed help suddenly doesn't have it. They can't just "figure it out."
So think hard before you apply. If you start working with a client and then quit or have attendance problems, that client struggles to get through their day.
This line of work is hard. But for the right person — someone with empathy, someone whose heart is in this — it's deeply rewarding.
SUMMIT COUNTY CITIES
Akron, Barberton, Copley, Cuyahoga Falls, Hartville, Hudson, Kent, New Franklin, Norton, Rootstown, Silver Lake, Stow, Tallmadge, Uniontown.
We match based on how far you'll travel, not city names alone. Tell us 30 minutes and we may place you with clients anywhere in that range.
PAY BREAKDOWN
STNA: $18/hour
HHA certificate or experience: $16-18/hour based on interview
Free training: $16/hour
Private pay client you referred:
HHA: $19/hour
STNA: $20/hour
10% extra on holidays.
Paid every 2 weeks. Direct deposit. W-2 job.
Drive time between clients is paid. To your first or from your last client is not.
SCHEDULED RAISES
3 raises in your first 2 years:
90-day review: +$0.50/hour
1-year review: +$0.50/hour more
2-year review: +$1.00/hour more
Up to $2.00/hour more total.
Miss one? It carries over to your next review. You still have a shot at it.
$16/hour example:
→ 90 days: $16.50 → 1 year: $17.00 → 2 years: $18.00
$18/hour example:
→ 90 days: $18.50 → 1 year: $19.00 → 2 years: $20.00
Start higher because of experience? Raises stack on top.
What earns a raise:
At each review, you grade yourself on 11 items. Then you sign. Then we grade you on the same items. All 1s (highest) and the raise is yours. Here's what matters:
SHOWING UP:
Be on time
Clock in and out (app or phone)
Follow call-off steps if you can't make a shift
CLIENT CARE:
Follow policies
Accept clients that match the limits YOU gave us
Report incidents within 24 hours
Get good feedback from clients
Don't be the reason a client leaves Haven. Most common reasons: frequent call-offs, no-call/no-shows. If a client leaves us because of you, it impacts your raise.
STAYING IN TOUCH:
Answer office calls and texts quickly
Send updated documents when we ask (insurance, license, training)
Complete feedback forms when sent
Hit the mark? The raise is automatic. We don't keep it from good caregivers.
BONUSES ON TOP
$100 after 30 days with perfect attendance — every shift on time, zero call-offs.
$300 when you refer a caregiver who stays — $100 at 60 hours worked, $200 more at 200 hours.
$75-$1,500 when you refer a private pay client, based on their hours.
Refer anyone — friends, family, neighbors — to work here or as a private pay client. The bonuses above apply.
WE MATCH CLIENTS TO YOUR LIMITS
In your phone interview, you tell us: pets, smoking, travel distance, days and times. We only assign clients that match what YOU said. Period.
THE GUARANTEE: If you can travel anywhere we have clients AND work with any client — you WILL start working. Quickly. We always have clients somewhere. And if there's no immediate match in your area, you're first in line when one opens up.
THE REALITY: If you have travel limits or preferences — specific cities, certain days/times, no pets, no smoking — we respect them 100%. But your client availability WILL be smaller. That's not a "maybe," that's math.
Example: We have 5 clients open today, but all 5 are in Akron. If you only want Stow clients, you WILL wait until a Stow client opens up. Same for any limit you set.
First 2 weeks, we check reliability with fill-in shifts. But if permanent clients match you right away, we assign them right away.
After that, your regulars are yours — same people every week. Most Home Health Aides have 2-4 regulars. Want more hours? Grab fill-in shifts anytime.
ABOUT SHIFT LENGTHS
Shifts can be as short as 2-3 hours per visit. Some are 4-6 hours. Some are 8 hours. It depends on what the client needs.
If a client needs help with a morning bath and breakfast, that's a 2-hour shift. To get to your 20+ hours/week, you'll usually have several clients across different days.
Don't expect every shift to be a 6-8 hour block with one client. Most aren't.
WHAT "FLEXIBLE" MEANS HERE
"Flexible" means the days and times you told us you can work.
"Flexible" does NOT mean calling off whenever you want or skipping shifts you don't feel like doing.
Our clients are older adults who depend on you showing up. If you commit to Monday-Friday afternoons during your phone interview, we expect Monday-Friday afternoons. Attendance is one of the biggest things we look at — it's part of the raise criteria.
If your life changes and you need different hours, tell us. We can work with you. What we can't work with is no-shows and last-minute call-offs.
Want to adjust your limits later? Just tell us.
DOCUMENT CHECK
Federal law requires us to verify your identity and work authorization. During your orientation video call, you'll show your original documents on camera. You choose which documents to bring — we'll send you the full list.
BASIC REQUIREMENTS
Driver's license
Your own car with insurance that covers work driving
Pass background checks
Work at least 20 hours/week
Available between 6AM-8PM (most work is 8AM-5PM)
Legal right to work in the US
Must be at least 18 years old
FULL TRANSPARENCY
No PTO — time off is unpaid, give us 1 month notice
No 401k
No health insurance
WHAT KEEPS PEOPLE HERE
Your pay grows — through performance-based raises
Your clients stay yours — same people, real bonds
Your income expands — through bonuses and referrals
One Home Health Aide has been with us 18 years.
TAKE THE FIRST STEP
Text (330) 400-3423 or apply here.
Check your spam folder — our emails sometimes end up there.
Don't call. We might not answer. We always check texts.
If you're a good fit, we'll call you for your phone interview. Calls come from (330) 400-3423 between 8 AM-3:30 PM. Save our number so you know it's us.
Need help with the application process? Contact us at (330) 400-3423 and we'll work with you.
Haven Home Care | Ohio since 1998 | Equal Opportunity Employer | W-2 Position | E-Verify Participant
Haven Home Care participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.