Business Development Representative at Harmoni in New York, NY

Summary: Harmoni is a manufacturing technology company building a factory orchestration platform that connects machines, people, materials, and data through real-time information, workflows, automation, and AI. The Business Development Representative will research and engage prospective manufacturers, conduct outreach and initial qualification conversations, create qualified sales opportunities, maintain CRM data, and collaborate with sales representatives and leadership to improve targeting and sales processes.

Responsibilities:
- Research manufacturing companies, facilities, and relevant decision-makers
- Identify prospective customers that align with Harmoni’s target profile
- Conduct outbound outreach through phone calls, email, and other appropriate channels
- Develop personalized outreach based on each prospect’s business, role, and potential challenges
- Follow up consistently and professionally across multiple touchpoints
- Test and improve messaging, call approaches, and outreach sequences
- Represent Harmoni with credibility, curiosity, and professionalism
- Conduct initial conversations and discovery meetings with prospective customers
- Learn about each prospect’s operations, priorities, challenges, and decision-making process
- Clearly explain Harmoni’s platform and its potential value to manufacturers
- Determine whether an opportunity is a strong fit for Harmoni and worth advancing
- Capture accurate notes, relevant business context, and agreed next steps
- Coordinate effective handoffs to the appropriate sales representative
- Help prospects move smoothly from initial interest into a deeper sales conversation
- Maintain accurate prospect, activity, and opportunity information in Harmoni’s CRM
- Manage follow-ups and ensure promising conversations do not lose momentum
- Work toward individual activity, meeting, and qualified-opportunity goals
- Collaborate with sales representatives on target accounts and outreach priorities
- Share feedback from the market to improve positioning, messaging, and sales materials
- Help build repeatable prospecting and qualification processes as the company grows
- Develop a strong understanding of Harmoni’s customers, product, and manufacturing use cases

Required Qualifications:
- • One or more years of experience in business development, sales development, outbound sales, customer-facing work, or a related field
- • Strong verbal and written communication skills
- • Confidence making outbound calls and initiating conversations with new people
- • The ability to write clear, concise, and personalized prospecting emails
- • The curiosity to learn how manufacturing businesses operate and understand their challenges
- • Strong listening skills and the ability to ask thoughtful follow-up questions
- • Good judgment when qualifying opportunities and determining appropriate next steps
- • A high degree of organization and attention to detail
- • Comfort managing multiple prospects, conversations, and follow-up commitments
- • Persistence and resilience without sacrificing professionalism or good judgment
- • The ability to receive feedback, adapt quickly, and continuously improve
- • Comfort working independently in a fast-moving environment
- • Willingness and ability to work full-time, in person from Harmoni's New York City office

Preferred Qualifications:
- • Experience in a BDR, SDR, inside-sales, or outbound-prospecting role
- • Experience conducting initial discovery or qualification meetings
- • Experience working with manufacturers or industrial companies
- • Familiarity with manufacturing operations, automation, industrial technology, or supply chains
- • Experience using a CRM and sales-engagement tools
- • A track record of meeting or exceeding activity, meeting, or pipeline goals
- • Experience working at an early-stage or rapidly growing company

Required Skills: Outbound Sales, Prospecting, Sales Qualification, Prospecting Email Writing, Customer Relationship Management (CRM), Verbal and Written Communication

Benefits: Performance-based bonus, Benefits, Full-time employment, In person at Harmoni’s NYC office