Habitat for Humanity Restore Thunder Bay
Merchandiser at Habitat for… · Thunder…
Job Description
About Habitat for Humanity ReStore
In support of our homebuilding activity, we operate a network of social enterprise home improvement retail stores called Habitat ReStore. Our location in Thunder Bay collects and sells new and gently used donated home furnishings, appliances, building materials, and renovation products at a fraction of their original price.
Revenue generated through Habitat ReStore helps fund the cost of building homes, allowing the majority of donor dollars to go directly toward our mission. The Habitat ReStore model also reduces the need for the production of new materials and the consumption of natural resources. By extending the useful life of new and gently used household items and building materials, ReStore helps eliminate unnecessary waste and reduce our collective environmental footprint.
Position Summary
The Part-Time Merchandiser position, is responsible for organizing, displaying, pricing, and maintaining merchandise throughout the ReStore.
The Merchandiser plays an important role in creating an organized, safe, attractive, and welcoming shopping environment while ensuring donated products are effectively presented and easily accessible to customers.
Overview
The Merchandiser supports effective product presentation and retail sales through organized merchandising, accurate pricing, and clear coordination with the ReStore team. This role combines visual merchandising, customer service, and practical store support to help customers easily locate products while maintaining consistent, attractive, and effective displays throughout the store.
Duties
- Arrange merchandise using visual merchandising and design principles to create attractive, organized, and effective displays.
- Update and rotate displays to support sales initiatives, seasonal promotions, marketing plans, and product priorities.
- Review pricing and product presentation and coordinate required changes with store management and team members.
- Assist with pricing donated merchandise and ensure products are appropriately labeled and ready for the sales floor.
- Regularly organize, straighten, and maintain merchandise throughout the ReStore.
- Ensure products and displays are safe, accessible, and positioned to make effective use of available sales-floor space.
- Assist customers in locating products and provide friendly, courteous, and professional customer service.
- Support retail sales, POS transactions, cashiering, and cash handling as needed.
- Assist with moving merchandise from receiving and storage areas onto the sales floor.
- Reorganize and refresh displays as merchandise is sold and new inventory becomes available.
- Organize merchandising tasks and communicate progress with the ReStore team to ensure displays remain accurate and the store is ready for customers.
- Assist customers, staff, and volunteers with locating and loading SOLD merchandise.
- Work collaboratively with staff and volunteers to complete merchandising and store-related tasks.
- Keep aisles, displays, shelves, and customer areas clean, organized, and free of unnecessary clutter.
- Communicate pricing questions, customer concerns, damaged merchandise, safety issues, or other concerns requiring additional attention.
- Follow established health and safety practices when lifting, moving, stacking, or displaying merchandise.
- Follow all Habitat for Humanity Thunder Bay and ReStore policies and procedures.
SkillsRequired
- Strong communication and interpersonal skills.
- Strong organizational and time-management skills.
- Ability to organize merchandise and maintain attractive and consistent displays.
- Ability to lift up to 50 lb
- Practical understanding of retail sales and customer service.
- Ability to accurately price, label, organize, and present merchandise.
- POS, cashiering, and cash-handling capabilities.
- Ability to work collaboratively with staff and volunteers.
- Ability to prioritize merchandising tasks in a busy retail environment.
- Ability to provide dependable, friendly, and professional customer service.
Preferred
The following experience or skills would be considered an asset:
- Previous retail or merchandising experience.
- Previous supervisory or leadership experience.
- Store management or administrative experience.
- Marketing or promotional display experience.
- Knowledge of visual merchandising and design principles.
- Experience working with schematics or merchandising plans.
- Familiarity with Adobe Photoshop or Adobe Illustrator.
Safety and Store Maintenance
The Merchandiser is responsible for helping maintain a safe, clean, and organized retail environment. Merchandise and displays must be arranged securely, with aisles, exits, and customer areas kept clear and accessible.
The Merchandiser is expected to follow all established workplace health and safety procedures and report hazards, damaged products, unsafe displays, or other safety concerns promptly.
Your Impact
Clear, attractive, and well-maintained displays help customers shop confidently and make it easier for the ReStore team to maintain consistent product presentation.
Merchandisers play an important role in turning donated products into revenue that supports Habitat for Humanity Thunder Bay's affordable homeownership mission. Through strong merchandising, customer service, teamwork, and store organization, this position helps increase the value of donated goods and contributes directly to the success of the ReStore.
Pay: $19.80 per hour
Expected hours: 7.5 – 15.0 per week
Benefits:
- Casual dress
- On-site parking
Work Location: In person