Lake Jackson CFT - Cross Functional Rep - Part Time at H-E-B · Lake…

Summary: H-E-B is a well-known grocery store chain, and they are seeking a Cross-Functional Representative to provide excellent customer service and assist across multiple departments. The role involves stocking, inventory management, and ensuring compliance with food safety and sanitation standards. Responsibilities: - Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection - Uses suggestive selling techniques to meet customer needs and build department sales - May make regular product announcements to inform customers - Works a flexible schedule to accommodate shifts of different departments - Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc - Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments - Builds, stocks, and maintains displays and fixtures - Assists with inventory control; loads, unloads, and moves product - Slices, packages, labels, rotates, merchandises, culls, and prices product - Gains knowledge of multiple departments; applies understanding of processes / policies - Complies with Store and department SOPs, policies, and applicable laws - For the Service cross functional team, works as a Checker when not performing Cross Functional duties - Ensures compliance with departmental / Store SOPs for food safety and sanitation - Properly operates and maintains all equipment - Cleans / sanitizes sales floor, display cases, prep areas, and equipment Required Qualifications: - 18+ - 6+ months of experience in H-E-B Store operations - Required - Knowledge of computer systems (Symbol, ACR, label machine) - Required - Customer service and interpersonal skills - Required - Verbal / written communication and reading skills - Required - Ability to adapt to performing a wide range of duties across multiple departments - Required - Ability to work autonomously - Required - HS Diploma or GED or equivalent - Required - Completion of Company Orientation and Safety Training - Required Required Skills: Symbol computer system, ACR computer system, Label machine operation, Product stocking, Product rotation, Food safety compliance, Sanitation procedures