Manor RX Tech - Pharmacy Tech in Training -… at H-E-B, Inc. · Manor

Job Description

Job Summary: As an H-E-B Pharmacy Tech in Training, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.Key Responsibilities & Essential Functions:

Pharmacy Operations / Compliance:

• Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review
• Role models / provides superior customer service and service standards
• Promotes / embodies "Greet, Ask & Thank" and H-E-B telephone strategies
• Manages exception station; solves third-party issues
• Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required
• Maintains H-E-B Rx screener status; participates in screening events
• Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future MTM events
• Assists with Pharmacy operations-related tasks (e.g., out-of-date / dead stock returns)
• Assists Supervisor with dept communications, other functions as needed to meet Pharmacy timelines
• Orders / manages inventory; processes invoices daily, on a timely basis
• Reviews Warehouse and DSD orders
• Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments
• Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro), including calibration, maintenance, stocking, proper report execution
• Applies computer troubleshooting and prescription application overview
• Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)
• Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check
• Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
• Ensures compliance with Central Fill check-in procedures
• Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
• Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
• Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance
• Performs other duties as assigned

*The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.*Qualifications & Key Requirements: Age Requirement:

• 18+

Work Experience:

• 1+ years of retail pharmacy experience (preferred)
• Experience working in a fast-paced environment

Knowledge/Skills/Abilities:

• Working knowledge of H-E-B Pharmacy SOPs (and how to access them on PartnerNet) and all pharmacy-related tasks
• Advanced communication skills; advanced telephone etiquette
• Computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)
• Mathematical skills, including calculating measurements
• Ability to manage multiple priorities and shift focus between tasks
• Ability to maintain composure in high-stress situations
• Ability to work with little direct supervision; self-starter
• Ability to work as part of a team; willingness to cross-train
• Complete Tech in Training agreement and registration for next available PTCB or other TSBP-approved Technician certification exam within 12 months of Tech in Training agreement date
• Complete licensing as TSBP Pharm Tech within 18 months of Tech in Training agreement date
• Successfully pass the H-E-B Pharm Tech exam

Education:

• High School Diploma or GED or equivalent

Licenses/Certifications:

• Active State of Texas registration as certified pharmacy technician (CPhT) or as a Pharmacy Tech Trainee
• RxEVO certification
• Successful completion of all required training and certifications (e.g., Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR, H-E-B Screener certification and status)

Physical Demands & Working Conditions:

• Function in a fast-paced, retail, office environment
• Work rotating shifts to meet business needs (includes nights and weekends)
• Stand for extended periods (up to 12 hours)
• Regularly lift 30 lbs or more
• Use arms / hands in repetitive motion that require hand / finger dexterity
• Meet specific vision requirements for this job, including close vision and color vision

*The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*Last revised: 09/01/2012