Groundkeeper/Porter - The Village at West University

Summary: Greystar is a leading global real estate platform specializing in property management and development. The Groundkeeper/Porter role is responsible for maintaining the physical aspects of the community, ensuring cleanliness and curb appeal, and supporting the service team in various tasks. Responsibilities: - Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times - Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas - Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process - Changes all locks in accordance with the property’s policy and ensure gates to all pool areas are working according to codes and safety standards - Distributes notices and communications to residents as necessary - Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others - Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services - Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately Required Qualifications: - Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team members - Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times - Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas - Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process - Changes all locks in accordance with the property's policy and ensure gates to all pool areas are working according to codes and safety standards - Distributes notices and communications to residents as necessary - Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others - Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services - Complies with Greystar's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately Required Skills: Property Maintenance, Lock Changing, Safety Compliance, Customer Service Benefits: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service., Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure., For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability., 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)., 401(k) with Company Match up to 6% of pay after 6 months of service., Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)., Employee Assistance Program., Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans., Charitable giving program and benefits.